Customer Service

Position: Customer Service Representative

Location: Nelson, BC

Reports to: Customer Service Manager

Job Requirements:

·Must be willing to work in a fast-paced environment.
·Must be able to learn and adapt to a dynamic, growing company quickly.
·Must have the ability to multi-task.
·Must be able to communicate effectively with all levels of management.
·Must be able to work independently and as part of a team.
·Must have the ability to learn new software systems quickly.
·Must be able to follow directions and complete tasks accurately and on time.
·Must be able to engage with customers respectfully and efficiently.
·Must be able to stand for up to 8 hours per day, bend, kneel, reach overhead, and lift up to 40 lbs. throughout the workday.
·Must have the ability to read, write, and speak English fluently.
·Must be able to learn new product accurately with intent to explain to and assist customers.

·Must have basic knowledge of cannabis accessories and nicotine vape products.

Job Type: Part-time

Salary: From $17.50 per hour

Expected hours: 16 – 30 per week

Benefits:

• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Work Location: In person