Address
Form of work
SalaryResponsibilities:
- Provide exceptional Customer Service to clients via phone, email, and in-person interactions
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with patience and empathy
- Perform data entry and maintain accurate customer records
- Utilize phone etiquette skills to effectively communicate with customers
- Analyze customer needs and recommend appropriate products or services
- Conduct sales transactions and process payments accurately
Experience:
- Previous experience in a Customer Service role is preferred
- Excellent verbal and written communication skills in English
- Strong problem-solving skills and ability to handle difficult situations with composure
- Proficient in data entry and computer skills
If you are a motivated individual with a passion for providing exceptional Customer Service, we would love to hear from you.
Job Type: Part-time
Salary: From $18.00 per hour
Expected hours: No less than 20 per week
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Etobicoke, ON M9V 2L6 (required)
Ability to Relocate:
- Etobicoke, ON M9V 2L6: Relocate before starting work (required)
Work Location: In person
