Customer Service Representative

```Duties```
- Provide exceptional Customer Service by assisting customers with inquiries, concerns, and requests
- Upsell products and services to customers based on their needs and preferences
- Analyze customer accounts and provide accurate and timely information
- Maintain a high level of phone etiquette and professionalism in all customer interactions
- Communicate effectively with customers to ensure their satisfaction and resolve any issues that may arise
- Perform data entry tasks to update customer information and process orders

```Requirements```
- Fluent in English;
- Previous experience in Customer Service or sales is preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Proficient in data entry and computer skills

This is an exciting opportunity for individuals who are passionate about providing excellent Customer Service. We offer competitive pay, a supportive work environment, and opportunities for career growth. If you are a motivated individual with a strong dedication to customer satisfaction, we would love to hear from you. Apply now to join BOKO team as a Customer Service Representative!

Job Type: Full-time

Salary: Up to $100,000.00 per year

Benefits:

• Automobile allowance
• Flexible schedule
• On-site parking
• Store discount
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Greater Toronto Area, ON (preferred)

Work Location: On the road