Customer Service Representative

POSITION: Customer Services Representative
STATUS: Part Time (10 – 25 hours a week) AVAILIBILITY: Evenings, Weekends and Holidays.

Summary of Position

An opening exists for highly energetic and team-oriented individual to join the Smash Room Team as a Customer Service Representative. This is a challenging and rewarding position for those candidates interested in experiencing the fast-paced and diverse industry of tourism and hospitality.

Job Duties

· Meets and greets all customers, responds to questions, communicates information about the Smash Room facility & experience

· Processes bookings and waiver forms

· Set up each individual Smash Rooms according to bookings

· Clean up each Smash Room after each booking

· Light office duties as required

· Organize, stock and clean storage room

Qualifications

· Excellent Customer Service, interpersonal, and communication skills

· Positive attitude with the ability to work in a team environment.

· Able to work under minimal supervision and independently

· Related computer skills

· Accuracy, precision and attention to detail

· Retail, tourism or related experience an asset

· Ability to multi-task in a fast paced environment

· Ability to lift 30lbs

· Multiple languages an asset but not required

Job Duties:

• Answer incoming customer inquiries
• Other duties as requested

Work Remotely

• No

Job Types: Part-time, Casual

Salary: $16.55 per hour

Expected hours: 10 – 25 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Customer Service: 1 year (preferred)

Work Location: In person