Customer Service Representative/Cashier

Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys interacting with people and has excellent communication skills.

Responsibilities:

- Answer incoming calls, complete online orders, and respond to customer inquiries in a professional and timely manner

- Provide accurate information about our products

- Assist other members of the team with food preparation

- Assist customers with placing orders, and resolving any issues or concerns

- Upsell products to increase sales revenue

- Handle customer complaints or escalations with empathy and professionalism

- Collaborate with other team members to ensure a seamless customer experience

Skills

- Ability to upsell products or services to increase sales revenue

- Previous experience in Customer Service in quick service restaurant is preferred, but not required

- Multilingual abilities are a plus

Note: This job description is intended to provide an overview of the responsibilities and requirements of the position. It is not all-inclusive and additional duties may be assigned.

Job Types: Full-time, Part-time

Salary: From $16.55 per hour

Expected hours: 16 – 40 per week

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• 4 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-04-08