Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Identify training needs and train workers in job duties and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Resolve work-related problems and prepare and submit progress and other reports
- Propose improvements to methods, systems and procedures
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Establish work priorities and ensure procedures are followed and deadlines are met
Supervision
- Customer service clerk
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
Benefits
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)