To supplement our current workforce, we are seeking a creative and driven Customer Service representative. Join a developing firm where you will be given the resources you need to succeed!
What you will be doing:
• Create superior customer experiences by responding, listening, engaging and understanding the needs of current and potential customers and matching their needs to our lending solutions.
• Taking inbound calls to resolve customer inquiries while demonstrating compassion and empathy
• Live our value proposition of providing access, relief and respect to the cash and credit constrained consumer
• Taking part in training and other learning opportunities to expand knowledge of company and position.
Benefits and Perks:
• The ability to work remotely From home.
• Potential bonus incentives
• Full benefits eligibility Including employer paid health and dental coverage
• RRSP with company match
• Generous paid time off allowance and paid holidays
What you should have:
• At least one year of Customer Service experience (a call center environment is considered an asset).
• Minimum educational requirement of High School Diploma or equivalent.
• Strong knowledge of PCs, and proficiency in MS Word, Excel, and Outlook are a strong asset
• Strong communication skills and attention to detail.
• Ability and experience providing service to Clients utilizing a computer/POS system requiring data entry.
• Ability to multi-task, work well with others, and take direction as necessary.
• A willingness and desire to learn and apply your learning's to support your customers throughout the customer life cycle.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Visit https://www.sinharecruiter.com/ to read more and apply