Customer Service/Administration Assistant

About the Company

Canadian Office Supplies has been providing all types of businesses with the tools and necessities to keep their business running since 1989. We pride ourselves on delivering legendary service.

At Canadian Office Supplies, we believe our employees make the difference. That's why we provide a professional and motivating team environment where contributions are valued. All new hires are provided with training and the necessary tools to be successful. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future.

About the Opportunity
We are interested in an individual who will take personal responsibility for making our company a success. A brand ambassador that is passionate about customer service and elevating the overall customer experience. If you are driven and self-motivated, want to have an impact and thrive with little supervision, extremely meticulous, care about your work and take ownership, have a positive and energetic attitude, available to work from 8:30 - 5:00 Monday to Friday, this opportunity is for you.

Job Summary
This Customer Service will be taking inbound customer calls, answering customer emails, processing online orders, resolving customer issues, introducing customer to products that best suit their needs while ensuring superior customer service to each customer.

Qualifications

• Strong command of English both written and oral
• Expert problem-solver. Sort through complex issues and provide solutions
• Customer service background preferred
• Excellent communication skills
• Develop and execute priorities
• Ability to multitask
• Detail Oriented
• Encourage open communication by listening attentively and actively
• Ability to project professional telephone voice

Job Types: Full-time, Permanent

Salary: $19.00-$21.00 per hour

Expected hours: 37.50 per week

Benefits:

• Casual dress
• Extended health care
• On-site parking
• Paid time off
• Store discount

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)

Ability to Commute:

• Richmond, BC V6V 3E2 (required)

Work Location: In person