Customer Service/Sales Representative

Job Title: Customer Service/Sales Representative

Company Overview:

Halenda’s The Meat People is a Canadian success story, a family-run business that started more than 40 years ago in 1979. We are an award-winning processor of quality fresh meat, smoked and prepared meats and deli meats. All of our award-winning products are made in-house at our processing facilities in Oshawa and our new, state of the art, meat processing plant in Etobicoke that embrace a combination of both modern techniques and trends with old-world traditions and tastes.

Job Overview:

As a Customer Service/Sales Representative, you will be responsible for driving sales growth by prospecting, nurturing leads, and closing deals with potential clients. You will play a pivotal role in identifying new business opportunities, building strong relationships with customers, and achieving revenue targets. The ideal candidate will have a proven track record in sales, exceptional communication skills, and a passion for exceeding customer expectations.

Key Responsibilities:

· Prospect and qualify leads through various channels including cold calling, networking, and referrals.

· Conduct thorough research to understand customer needs, preferences, and pain points.

· Develop and maintain strong relationships with existing and potential clients.

· Present product/service offerings to clients, addressing their specific requirements and demonstrating value propositions effectively.

· Negotiate and close sales deals while adhering to company pricing and sales policies.

· Collaborate with the various departments to ensure awareness of the incentives and promotions being offered.

· Meet and exceed sales targets and performance metrics consistently.

· Stay updated on industry trends, market developments, and competitor activities to identify growth opportunities.

· Maintain accurate records of sales activities, customer interactions, and transactions using CRM software.

· Provide regular feedback to the management team regarding market trends, customer needs, and competitor insights.

· Ability to drive and conduct visits to customers 1 – 2 days a week.

· Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary

· Keep up-to-date records on sales calls and customer contacts in a timely manner in the format required

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Qualifications:

· Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

· Proven track record of achieving and exceeding sales targets in a similar role.

· Strong negotiation, communication, and interpersonal skills.

· Ability to build and maintain long-term relationships with clients.

· Excellent problem-solving and decision-making abilities.

· Self-motivated with a results-oriented mindset.

· Proficiency in CRM software and MS Office applications.

· Ability to work independently as well as collaboratively in a team environment.

· Willingness to travel as needed for client meetings and industry events.

· Previous experience in the food or meat industry is a plus.

Benefits:

· Competitive salary and commission structure.

· Comprehensive health, dental, and vision insurance.

· Paid vacation, sick leave, and holidays.

· Ongoing training and professional development opportunities.

· Dynamic and inclusive work culture with opportunities for growth and advancement.

Equal Opportunity Employer: Halenda’s is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Salary: $60,000.00-$70,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• Secondary School (preferred)

Experience:

• Customer service: 2 years (preferred)

Ability to Commute:

• Oshawa, ON L1H 5N7 (required)

Ability to Relocate:

• Oshawa, ON L1H 5N7: Relocate before starting work (required)

Work Location: In person