Customer Service/Scheduling/Admin Assistant

Triple Tech is a Multi-trade company! We offer services and installs in Heating, Cooling, Commercial Refrigeration, Venting, Plumbing and Electrical.

We are looking for a friendly and outgoing member to add to our growing Customer Service/Scheduling/Administrative team!

Permanent Full-time. Monday-Friday 7:30am-4pm.
Customer Service/Scheduling/Administrative Assistant

• Duties will include:

-Professionally handling incoming reception calls, Electrical division inquiries and assist with walk-in customer service.-Receiving payments via cash, cheque, Visa, Mastercard, Debit, Email money transfer and direct payments. Posting payments in Quickbooks-All aspects of administration for our Electrical division: starting work orders, adding parts & hours to work orders. Attaching picture files and notes into electronic system (FieldEdge), Sending invoices & quotes to customers and following up on payments. Work closely with the Electrical Division Managers to schedule jobs.

-Cover for other admin staff when they are away from the office.-Match Electrical division packing slips to supplier invoices and post in Quickbooks-Filing, scanning, faxing & photocopying-Cleaning office area & staff washroom-sweeping, mopping & disinfecting.

The ideal candidate:
-Will have a post-secondary diploma or degree in Business Administration or at least 3-5 years experience in an Administrative Assistant/Customer Service role.
-Must be proficient in using Microsoft Office products (Word, Excel, Access & Outlook)
-Experience working in Quickbooks Desktop is required.
-Experience with a cloud based electronic scheduling system would be an asset (We use FieldEdge)
-Must be able to work well with others and independently. We have a very fast-paced office environment and work load changes day to day depending on the needs of the customers/season.
-Can prioritize their workload and be able to get back on task after being interrupted.
-Will need to be a quick learner and willing to learn.
-We have dogs that come into the office, so applicant must be able to work in an environment with dogs.
-We are a nut sensitive environment. Nuts or nut products can not be brought into the office.
-This position involves sitting for extended periods of time. Some walking, standing, crouching, sweeping, mopping and lifting up to 20lbs.
-Must have own transportation to and from the office.

Job Type: Full-time

Salary: $20.00-$22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• DCS / DEC (preferred)

Experience:

• Customer Service: 2 years (required)
• Administrative assistant: 2 years (required)

Language:

• English (required)

Work Location: In person

Application deadline: 2023-06-08