Data Entry Operator

Candidates who meet the criteria listed for this position and who are interested in working in a dynamic environment that supports innovation, creativity, and excellence are invited to apply. We would like to thank all applicants in advance for their interest however only those selected for an interview will be contacted.

Position Overview: This role involves accurately and efficiently completing documented workflow processes, and delivering both verbal and written details to our clients (e.g. representatives of financial institutions, trustees, etc.).

General Responsibilities & Expectations:

· Customer account management activities, including posting data updates on TECHCOM systems;

· Documentation completion/review (e.g. forms, meeting minutes, process details, etc.);

· Tracking/completing necessary steps and check lists, including running and/or analyzing reporting;

· Confident and professional communication internally and with clients; · Participate in internal and/or client meetings;

· Flexible attitude and ability to perform under pressure on multiple tasks simultaneously;

· Commitment to quality and a well thought out approach to tasks; and · Ability to work well within a team and follow TECHCOM processes and policies.

Skills/Qualifications:

· At least two years’ relevant experience in a customer service role, including setting and managing customer expectations;

· Fully fluent in English (speaking, reading and writing; fluency in French is an asset that should be highlighted if applicable);

· Strong oral and written communication skills; · Task management: identification, communication (verbal and written), follow through, resolution and escalation (as applicable);

· Must have excellent attention to detail; · Fast typing skills and ability to multi-task;

· Meeting deadlines for deliverables, and doing things right the first time; and · Working with a diverse audience, including effectively working individually or in a team environment.

· Candidates must also be prepared:

· for a flexible working schedule (if required; will vary depending on business needs);

· to lift and/or move items up to a maximum of 55lbs. (or the maximum allowed by law);

· to stand and/or walk for periods of time, including travelling to customer offices (if required); and

· to complete a criminal and credit background check.

· Ideal candidates will also have:

· Working knowledge of Microsoft software products, including Word, Excel and PowerPoint;

· Experience working at a bankruptcy/trustee/insolvency firm, and/or a credit counseling agency; and

· Knowledge of the BIA (Bankruptcy Insolvency Act) and related forms and processes.

Salary Range: Salary is directly related to a candidate’s ability. While education and experience is important, the candidate’s attitude, speed and ability to deliver accurate results is paramount. TECHCOM is a performance based employer.

Applicant qualifications "What is your working status in Canada? i.e. student, work permit, permanent resident, citizen, etc." "What is your base salary expectation?" "What was your last performance bonus?" "When would you be able to start? i.e. Immediately, 2 weeks after the offer, 3 weeks after the offer"

Job Type: Full-time

Salary: $20.00 per hour

Benefits:

• Casual dress
• Company events

Schedule:

• 8 hour shift

Application question(s):

• Requirement: Are you legally entitled to work in Canada? (I.e: Canadian, Permanent Resident, Work Permit. etc)

Work Location: In person

Application deadline: 2024-03-12