Delivery Driver (Dz & Sprinter Driving)

About Big Country Raw

Big Country Raw is not just a pet food company – we are proud to be Canada’s leader in the frozen raw pet food category. We provide our consumers with a natural raw food diet for dogs and cats, including complete meals, supplements, and treats. We are proud of who we are, committed to the product we make, and care about our customers we serve. It is a place where we encourage each other to challenge the status quo so that we may achieve great things now and in the future.

In 2020 the Globe and Mail and Canadian Business Magazine recognized Big Country Raw as one of Canada’s Fastest-Growing Companies. With even stronger year-over-year growth in 2021, we continue to add to our team and take great care of our employees through competitive compensation, a comprehensive benefits program, and big discounts on our products! Many of our team members are passionate pet lovers, and we enjoy a work experience that is professional and fast-paced, yet fun and relaxed all at once!

Overall Accountability

The Driver is responsible for establishing and maintaining good relations with customers by providing courteous, efficient, and professional delivery service in a safe and timely manner. Their primary goal is to work efficiently and effectively, while ensuring that they adhere to all health and safety policies and procedures. The successful candidate will rotate between driving a DZ truck and a Sprinter van.

Key Responsibilities

Deliveries

· Deliver orders to customers and/or stores while safely driving and operating a company refrigerated van.

· Check invoices to ensure products being delivered are correct.

· Ensure that products are delivered in a new and presentable condition.

· Ensure quality control measures have been adhered to prior to shipment (stacked properly, safe for transport, no ripped boxes, etc.)

· Provide exceptional customer service by following customer’s delivery instructions.

· Dress Code: Must wear BCR branded apparel that is clean and in good repair.

· Person Hygiene: appearance must be clean and professional.

· Abide by all traffic / highway rules and regulations.

Truck / Vehicle

· Perform daily circle checks (pre and post delivery) ensuring the vehicle meets all D.O.T and Company safety requirements.

· Able to fix any small issues with the vehicle on-site or report larger concerns to the Logistics Manager so that mechanical repair can be scheduled.

· Ensure the truck has the necessary items to assist with delivery, such as: Dolly, Thermal Cooler bags, Return Forms, BCR Pamphlets, Product Code List, “ON DELIVERY” sign.

Other

· Must be comfortable with one overnight run per week

· May be required to assist in the manual loading of delivery trucks.

· Able to perform work in varying temperature and environments. Ie; Heat in the summer and extreme cold in the winter.

· Communicate with Logistics Manager, as well as members of the Logistics, Order Fulfillment, and Customer Service team members when necessary regarding daily orders and deliveries.

· Keep delivery truck clean and organized.

· Report any truck damage to the Logistics Manager.

· Report product damage or shortages to the Logistics Manager.

· Ensure a safe and healthy work environment by abiding by the companies Health and Safety program, reporting any workplace health & safety concerns to the Warehouse Manager.

· Perform any other duties as assigned by the Logistics Manager.

Reporting Relationships

Reports to: Logistics Manager

Direct Reports: None

Qualifications & Experience

· Minimum 2 – 5 years’ delivery driving experience.

· Valid DZ Driver’s license.

· Clean Drivers Abstract

· Ability to lift from 30 to 50 lbs on a consistent basis.

Competencies

· Self-Motivated

· Customer Service Oriented

· Able to work in a fast-paced environment

· Flexible / Agile

· Team Oriented

· Strong Communication skills

We offer competitive wages, a comprehensive benefits plan, and great people to work with! We offer opportunities for further advancement for motivated individuals that are looking for a long-term work experience with a great company.

How to Apply

Please submit a copy of your resume through indeed.

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted.

Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.

Job Types: Full-time, Permanent

Salary: From $25.00 per hour

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you able to provide a clean drivers abstract if requested?
• Please provide your email address for recruitment communication
• How many years of DZ experience do you have?
• Are you comfortable with two overnight runs per week?

Work Location: In person