Dental Administrator

At Passion Dental Group, we are all about good people and good culture. We are a dental support organization committed to establishing a positive culture with opportunities for personal and professional growth for our teams while delivering exceptional patient care.

We are seeking a full-time Dental Administrator to join our team at Oak Bay Dental

Key Responsibilities:

· Create a friendly and professional experience for clients, acting as the first point of contact in patient management.

· Manage the office phone system including answering phones, directing calls appropriately, booking appropriate appointments and addressing any patient concerns.

· Assist in the maintenance of the patient database.

· Oversee the processing of insurance claims and billing systems.

· Establish and manage internal office protocols and procedures to ensure office efficiency.

· Communicate and follow up with insurance companies regarding claims and payments.

· Organize appointment schedules.

· Deliver direct individual and team leadership to ensure all office employees demonstrate outstanding client service.

Position Requirements:

· Dental experience an asset but not required due to training on site.

· Working knowledge of dental billing and insurance protocols.

· Strong verbal and written communication skills.

· Friendly, professional demeanor.

· Excellent multi-tasker who can work independently and as part of a dynamic team.

Job Type: Full-time

Salary: $25.00-$35.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking

Work Location: In person