Direct-To-Home Office Manager

Job Title: Direct-to-Home Office Manager at Riverside Energy SystemsAre you a dynamic and organized professional with a passion for sales management and customer satisfaction? Riverside Energy Systems, a leading player in the renewable energy sector, is seeking a talented individual to join our team as a Direct-to-Home Office Manager. If you thrive in a fast-paced environment, excel at communication, and are committed to delivering exceptional customer experiences, we want to hear from you!

Key Responsibilities:

Customer Engagement: Conduct post-contract customer surveys to gather feedback, address concerns, and ensure a positive customer experience.

Sales Tracking: Manage and maintain a comprehensive database of all direct-to-home sales, analyze performance metrics, and prepare reports for management review.

Payroll and Incentives: Calculate and track sales team commissions, run reports for leadership teams, and collaborate with HR/payroll to ensure accurate compensation.

Invoicing: Oversee the invoicing process, monitor payments, and collaborate with the finance department to ensure accurate financial reporting.

Team Support: Provide ongoing training and support to the direct-to-home sales team, fostering a culture of excellence and continuous improvement.

Communication: Maintain effective communication channels between the sales team and other departments, ensuring a seamless flow of information.

Compliance and Documentation: Ensure all sales activities comply with Riverside Energy standards, and maintain organized documentation related to contracts, customer interactions, and financial transactions.

Process Improvement: Identify and implement opportunities for process improvement to enhance efficiency and overall performance.

Qualifications: Proven experience in sales management, preferably in a door-to-door sales environment.Strong organizational and analytical skills, with an eye for detail.Excellent communication and interpersonal skills.Proficiency in using sales tracking, Microsoft excel, and invoicing software.Ability to work in a fast-paced, dynamic environment.Ability to work in an office environment, Mon – Fri or Tue - Sat.

Benefits: Competitive salary and performance-based incentives ($60k-$100k + Incentives)Health, dental, and vision insurance.Opportunities for career advancement in a growing industry.A positive and collaborative work environment.

How to Apply: If you are ready to take on a challenging and rewarding role with Riverside Energy Systems, please submit your resume and a cover letter to this posting for reviewJoin us in our mission to make a positive impact on the environment while shaping the future of renewable energy!

Job Type: Full-time

Salary: $60,000.00-$100,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift

Education:

• Secondary School (preferred)

Language:

• English (required)

Ability to Commute:

• Kamloops, BC V2C 5Z3 (required)

Ability to Relocate:

• Kamloops, BC V2C 5Z3: Relocate before starting work (required)

Work Location: In person