Director, Non-Financial Risks

General Bank of Canada (GBC), headquartered in Edmonton, Alberta, is a Schedule 1 Chartered bank and part of the Wheaton Group. Our roots trace back to the entrepreneurial spirit of our founder in the mid-1950s, who began with a single auto dealership in Saskatchewan. Evolving into one of Canada's fastest-growing small banks, GBC expanded into helping Canadians with their automotive, aviation, and commercial financing needs.

After years of success, we aim to harness the advantages of our small, nimble structure and work to redefine banking in a digital era. As we strive to build a bank for the future, we take pride in our continuous certification as a Great Place to Work in Alberta for five consecutive years. We love it here and know you will too!

The Opportunity

General Bank of Canada is looking for a permanent, full time Director, Non-Financial Risks to join the organization as a key contributor with the Bank’s Risk team. Consistent with the growth trajectory of the Bank, this is an excellent opportunity for the right individual to contribute to building the bank of the future with considerable potential for learning, growth, and advancement.

The Director, Non-Financial Risks is a critical leader in the dynamic second line of defense and a key partner to the leadership team. This position will help enable the Bank’s strategies to expand into open banding and pursue new markets and products. Reporting to the Chief Risk & Compliance Officer, this position will build enterprise resilience and ensure prudent risk management as new opportunities and innovations are embraced. This Director role will provide vital perspective, advice, and insights to underpin the Bank’s strategic growth.

Responsibilities

Technology Risk & Operational Resilience

• Develop the Bank’s technology risk strategy, policies, and standards to safeguard systems and data.
• Oversee cyber defenses, access controls, encryption, threat monitoring and response.
• Own the Crisis & Incident Management Playbook and oversee incident response, investigations, and recovery efforts.
• Advise on new technologies, testing, and system implementations.

Governance, Risk & Compliance (“GRC”) & Cybersecurity Strategy

• Design and deploy appropriate risk management frameworks, governance, reporting.
• Ensure adherence to legal, regulatory and compliance requirements.
• Perform light-touch, targeted risk assessments, due diligence reviews, and audits.
• Provide dynamic risk insights and metrics to Board and Senior Management.
• Advise vulnerability management, penetration testing and security audit programs to ensure risks are understood and critical findings remediated.
• Partner with Director of Security to establish policies and standards for cybersecurity testing aligned to industry frameworks and bank risk appetite. Review efficacy of programs.

Operational Risk

• Build, evolve and manage the Third-Party Risk Management Program.
• Manage third-party due diligence and ongoing monitoring with a value and risk-based lens.
• Identify, measure and control operational risks across the bank in alignment with ERM Framework.
• Review, test and oversee business continuity, disaster recovery, and crisis response plans.

Climate Change, Sustainability and Circular Economy

• Develop sustainability strategy, targets, and reporting aligned to business strategy.
• Test Circular Economy concepts in business models, operations, lending, investments.
Monitor emerging ESG regulatory requirements and centralize non-financial ESG reporting.

Innovation

• Design, evolve and continuously improve non-financial Risk Models.
• Direct R&D efforts to leverage new technologies for seamless risk management.
• Pilot and scale new risk capabilities and digital solutions.
• Promote Agile methodologies and proportionality to address emerging risks.
Develop interactive risk tools and dynamic reporting dashboards.

What You Bring to the Table

• 10+ years of leadership experience in a complex environment with a sustained, strong track record of building, optimizing, and running capabilities and programs.
• Diversified multi-industry experience and/or or multi-country.
• Post-secondary education in a related discipline such as Finance or Economics. Post-graduate education is an asset. Industry Certifications definite asset (e.g., CISM, CRISC, CBCP or equivalent)
• Accomplished strategic leader, decisive who builds durable relationships to influence and drive change.
• Excellent communication and relationship-building skills.
• Ability to distill complex issues into clear insights and recommendations.

Workplace Model: In-office

Location: Candidates from various locations will be considered, however, preference will go to candidates currently located or willing to relocate to Edmonton, Alberta.

What General Bank Brings to the Table

We proudly offer a competitive compensation package including salary and benefits. Our benefits include extended health, dental, vision, and extensive mental health coverage as well as a multi-faceted employee assistance program and flexible spending accounts. As an employee, you can also expect to experience:

• Group retirement savings program with matched employer contributions.
• Generous paid time off to ensure a healthy work and life harmony.
• Collaborative work environment where your voice and opinion are valued.
• Employee perks for various products and services discounts.
• Beautiful downtown office location with an onsite gym and the best rooftop patio in Edmonton.
• Events and celebrations throughout the year.
• Tuition and professional development support.
• Welcoming teams that celebrate diversity and focus on inclusion.

The salary range for this position starts at $143,761.51. Please note that this is inclusive, and that the role is not eligible for variable pay.

How to Apply

We invite you to apply directly through our Careers portal generalbank.ca/careers. If you need additional support, please reach out to HR@generalbank.ca. While all applications are appreciated, candidates selected for consideration will be contacted directly.

General Bank of Canada is an equal-opportunity employer, and we are committed to fostering an environment where all employees are welcome and supported. We are dedicated to building an inclusive workforce that reflects the diversity of our communities, and customers. Accessibility is important to the Bank and if you require accommodations during the interview process, please let us know.