Dispatcher

Are you looking for a rewarding career that values work-life balance? Look no further! Sunset, part of the Indigenous-owned Golosky group of companies, is a large recycler in Northern Alberta. Our prime locations are within city limits minimizes commute times, ensuring operational efficiency and allowing our team to enjoy a strong work-life balance.

We specialize in a range of services, including metal recycling, landfill management, large equipment de-mobbing, demolition, and more. As a part of the Golosky family of businesses, we carry on their proud legacy as one of the oldest founding families in Fort McMurray Wood Buffalo.

Summary:
Under the direction of the Team Leader, the Dispatcher is responsible for dispatching calls for material pick- up and delivery from both town and sites.

Key Focuses:

• Good record-keeping and reporting skills
• Requires the ability to adapt to changes and handle stressful situations
• Strong organizations skills such as multi-tasking, set and reset priorities
• Ability to foster a cooperative work environment
• Must be flexible and work effectively in a fast-paced environment
• Must be decisive and work well under pressure; particularly when faced with an unexpected occurrence or delay

Knowledge and Requirements:

· Valid Class Five (5) driver’s license

· Minimum two (2) years experience is required

· Ability to speak, read and write English is required

· Warehousing/ yard work experience an asset

· Must be legally eligible to work in Canada

· High school diploma or GED an asset

· Advanced computer skills - Outlook, Excel, Word

· Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

· Able to work well under pressure

· Flexible, able to deal with change

· Strong attention to detail

· Very organized, with excellent multi-tasking and problem solving skills

· Excellent customer service/communication skills

· Strong work ethic and positive team attitude

Work Schedule is Monday to Friday; 8 hours per day

Responsibilities:

· Schedule and dispatch trucks the timeliest service possible.

• Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to requests, specifications, or needs, using telephones.
• Track and record vehicle 360 inspections.
• Schedule equipment as required, keeping in mind deadlines and client needs.
• Maintain a detailed record of the fleet, drivers and their locations at-all-times.
• Review all tickets for accuracy and discrepancies daily to ensure hours, rate and all relevant information is correct before it is sent to billing. This includes but is not limited verifying BOL’S and organizing wait time, shop time, non- billable hours accordingly.
• Keep an accurate record of all ongoing jobs and relevant details acting a resource for both employees and customers.
• Complete the dispatch spreadsheet in its entirely on a daily basis to submit to Opreations.
• Track units as required to ensure accuracy on bill of ladings and timecards.

Work Schedule is Monday to Friday; 8 hours per day

Job Type: Full-time

Job Type: Full-time

Salary: $25.37-$26.94 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• dispatching: 2 years (required)

Ability to Commute:

• Fort McMurray, AB (required)

Ability to Relocate:

• Fort McMurray, AB: Relocate before starting work (required)

Work Location: In person