Dispatcher

About us

RCS Cartage Ltd. is a small locally owned and operated business in TRANSPORTATION_LOGISTICS in Lethbridge, AB T1H 0C6. We are professional, accomadating, and enjoy working to the best of our abilities.

Our work environment includes:

• Modern office setting
• Wellness programs

```Job Summary```

We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and ensuring the timely delivery of goods and services. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to thrive in a fast-paced environment.

```Responsibilities```

- Receive and process customer orders for shipment

- Coordinate with drivers and carriers to schedule pick-ups and deliveries

- Track shipments and provide updates to customers as needed

- Ensure accurate data entry of shipment details into the transportation management system

- Communicate with internal teams to resolve any issues or delays in delivery

- Collaborate with the warehouse operto ensure smooth operations

- Assist in resolving any customer complaints or concerns related to delivery

```Experience```

- Previous experience in a dispatching role preferred

- Strong data entry skills with the ability to type accurately and efficiently

- Familiarity with shipping and receiving processes

- Knowledge of supply chain management principles

- Excellent communication skills, both written and verbal

- Proficiency with Transplus Fleet Software, or knowledge of other transportation systems software. Training will be provided.

- Understanding of 3PL (third-party logistics) operations is a plus

If you are a motivated individual with a strong attention to detail and the ability to multitask effectively, we encourage you to apply for this position. Join our team and contribute to our mission of delivering exceptional service to our customers.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Work Location: In person