Dispatcher

Apex Oilfield Services is a privately owned company providing rental equipment, service, and support to the energy industry. As a thriving organization, we are currently looking to add a Dispatcher to our existing team. The successful candidate will ensure the proper execution of dispatching and administration of our Grande Prairie branch. Exceptional organizational skills and working collaboratively with clients and colleagues is essential for this position.

Responsibilities:

• Scheduling and dispatching drivers, work crews, equipment, service vehicles, to deliver freight of services, to a wide range of customers and sites.
• Effectively analyzing needs and resources to optimize efficiency in a cost-effective manner
• Providing support in a fast-paced environment and assisting in completing operational and data entry tasks in a timely and accurate manner.
• Effectively communicating with other Apex branches to ensure equipment receiving and deliveries are properly executed
• Addressing and dealing with customer concerns, needs, and requirements
• Effectively communicating with employees to ensure operations are supported adequately and efficiently
• Building and creating delivery tickets, ensuring rebillable items are captured, and work orders are being executed
• Establishing long-term efficiency and success, and ensuring high levels of customer satisfaction by delivering on service agreements
• Completing necessary paperwork, including preparing and distributing work schedules, scheduling and planning sheets, daily scheduling and planning report to Manager of Operations

Key Attributes:

• Must possess strong organizational, interpersonal, and computer skills
• Ability to be customer-focused, troubleshoot, and resolve conflicts in an inclusive, professional, and transparent manner
• Ability to communicate openly with a professional demeanor – excellent communication skills both verbally and written
• Attention to detail and ability to handle high volumes of quick turnaround information
• Ability to be an effective team player, work collaboratively, and foster a positive company culture
• Ability to exercise good judgment, be proactive and adaptable
• Industry experience and knowledge of the drilling process
• Have a willingness to be on call and work in the shop/field as required

Apex offers a competitive benefits and compensation package. For more information, visit our website at www.apexsiterentals.ca.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match

Schedule:

• 10 hour shift
• 8 hour shift
• Overtime
• Weekends as needed

Application question(s):

• This position is in Grande Prarie. Are you currently living in the area?

Experience:

• Dispatching: 2 years (preferred)
• Oilfield Services: 2 years (preferred)

Work Location: In person