Dispatcher, Trucks

Work setting

• Transportation

Responsibilities

Tasks

• Perform general office duties
• Provide customer service
• Follow-up on issues with work orders
• Handle wake-up calls
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Experience and specialization

Computer and technology knowledge

• Monitoring and tracking software

Service experience

• Trucking

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Repetitive tasks

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player