employment services officer

Responsibilities

Tasks

• Interview clients to obtain employment history, educational background and career goals
• Interview clients, prepare case histories and assess problems
• Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
• Perform administrative tasks
• Administer and interpret tests designed to determine the interests, aptitudes and abilities of clients
• Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
• Deliver presentations at conferences, workshops or symposia
• Prepare assessment, progress, follow-up and court reports
• Liaise with community agencies or partners, and identify additional or alternative services and provide referrals
• Provide job training and support
• Provide advice and training to users in response to identified difficulties
• Conduct online marketing, E-commerce and Website promotions
• Advise students on course and academic matters and career decision

Experience and specialization

Target audience

• Culturally diverse groups

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• Tablet computer

Area of work experience

• Community service organization

Area of specialization

• Labour relations

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Large caseload
• Attention to detail

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Reliability
• Team player
• Excellent oral communication
• Values and ethics
• Accurate
• Initiative
• Organized
• Ability to multitask
• Analytical

Benefits

Health benefits

• Health care plan

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other benefits

• Team building opportunities
• Parking available