Enrolment/Admissions Officer

The Enrolment office is the first point of contact for prospective students and parents. Therefore, the role of the department is to provide first-class service not only in attracting new students, but also in supporting applicants throughout the admissions process right up until the student’s first day at Bronte College.

Main Responsibilities

• Support the admissions process from initial enquiry through to the student’s first day
• Ensure an excellent customer experience is provided
• Carry out the policies and procedures for recruiting and admitting students with accuracy and attention to detail
• Maintain and improve systems for admitting and tracking students
• Contribute to marketing efforts

Admission Responsibilities:

• Answer enquiries by providing clear and accurate information about Bronte College programs and the Ontario Secondary School system
• Meet with prospective parents or other visitors, giving tours of the school and ensuring prompt and effective follow-up
• Ensure all applications are completed, documents secured, and information entered into CRM with accuracy
• Review and process applications, analyze transcripts, transcribe grades and issue decisions in collaboration with Head of Enrolment
• Collect, organize, file and share documents as required
• Schedule appointments/interviews/testing
• Proctor testing and revise offers as required
• Assist in the preparation and updating of the admissions handbook, admission/orientation packages, and OSR (Ontario Student Record) files
• Assist in the organization and running of Orientation Week
• Ensure material for recruitment partners is current and up to date

Marketing Responsibilities

• Produce regular statistics and reports on the admissions landscape including analysis of enquiries, visits, applications, and conversions for Senior Management
• Support Bronte College’s external relations, marketing, student recruitment and communications strategies to extend the school’s recruitment reach (locally, nationally and internationally)
• Complete duties as assigned by the Head of Enrolment and Senior Management

Working Conditions:

• Hours of work: 8:30am – 4:30pm (Monday to Friday)
• Hybrid on-site and work from home

Minimum Requirements:

• University degree or college diploma or equivalent working experience
• Clear communication skills, both oral and written, with excellent command of the English language
• A thorough knowledge of Microsoft Office Outlook, Excel, PowerPoint and Word
• Fluency in a second language is desirable
• Experience of working in an education environment is desirable

Reporting:

• This position reports in to the Head of Enrolment.