Admissions Officer (Enrolment Services)

Position Title: Admissions Officer

Reports to: Director Enrolment Services & Student Success

About IBU

International Business University (IBU) is a new and unique teaching-focused university specializing in business education that is looking for highly talented, motivated, and qualified faculty and professionals, ready for the next level of challenge in their career.

Position Summary

The Admissions Officer is responsible for the admission of new entrants to the university’s undergraduate and graduate programs. Reporting to the Registrar and Director of Enrolment Services & Student Success, the incumbent will evaluate electronic and hard copy applications, academic credentials, maintain confidential files, input all necessary data into the IBU’s Student information system and keep applicants informed about the status of their application throughout the many steps of the admissions process. The incumbent will work closely with the Apply Board team to process letter of offers and letter of acceptances to the eligible international students.

Key Responsibilities:

• Review and evaluate applications for admission within the parameters and guidelines of established admission practices.
• Accountable for ensuring authenticity of credentials and accuracy in determining if a student is eligible for admissions to specific programs.
• Processes applicant information coming from the Apply Board portal or organic recruitment to the SIS to ensure the applicants’ electronic file is up to date.
• Ensure the applicant receives the appropriate communication such as qualify letters, refusal letters, offer and alternate offer letters, waitlist letters, offer withdrawal letters and program admission session letters.
• Provides guidance on a full range of admissions services and support such as general and program specific admissions information, available programs, alternate offers of admission, admission timelines and other related policies and procedures to prospects, applicants, current students and other stakeholders.
• Supports IBU’s admissions efforts by providing accurate information and ensuring timely responses and resolution to all issues and admission related requests.
• Other related duties as assigned.

The successful candidate will have the following essential qualifications:

• Diploma or Degree, preferably in Business or Business Administration.
• Minimum three years of recent and relevant experience in a business environment, preferably in post-secondary Admissions, Registration, or a related field.
• Experience within a high-volume, deadline-driven, computerized customer service environment that requires high levels of English proficiency in speaking, reading, listening and writing (in order to interpret and explain policies and procedures to internal and external stakeholders).
• Experience working with Apply Board admission process.
• Understanding and experience in a workplace requiring multi-cultural considerations.
• Strong attention to detail including solid analytical and investigative skills is critical.
• Demonstrated customer service skills with an ability to diffuse escalated situations in a student/client focused environment.
• Proficient in software applications (Microsoft Office Suite, database, spreadsheets and word processing)

IBU values and embraces diversity, equality and inclusion as fundamental to our mission to educate students for career success in the business world today. Our desire is to ensure that our institution is a welcoming, inclusive, respectful, and safe environment for everyone. As an institution operating on traditional lands of Indigenous Peoples and communities, IBU recognizes its obligation as a member of the Ontario postsecondary system to join the path of reconciliation with Indigenous People. We are an Equal Opportunity Employer. If you require disability-related accommodation to participate in the recruitment process, please contact us at careers@ibu.ca and we will be happy to accommodate your needs under the Ontario Human Rights Code.

If you are interested in this opportunity, please submit to careers@ibu.ca a covering letter and resume in MSWord (docs) or PDF format no later than January 31, 2024. See our website www.ibu.ca for further information about this new and exciting university.

Applications will be reviewed and considered as they arrive. While we appreciate all applications, we regret that we can only contact those candidates selected for an interview. We thank all applicants for their submissions.

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• Do you have experience and knowledge of Apply Board's admissions process?

Education:

• Bachelor's Degree (required)

Experience:

• post-secondary enrolment, registration, or related: 3 years (required)

Work Location: In person

Application deadline: 2024-01-31