Executive Housekeeper

The Millcroft Inn & Spa located in Caledon, Ontario is seeking a Housekeeping Manager to administer the housekeeping/laundry functions for the facilities including restaurants, public areas, and guestrooms ensuring that departmental objectives are met both financially and qualitatively.

Primary Responsibilities:

• Accountable to the General Manager, Housekeeping Supervisors, Laundry, Guests and Team Members.
• Supervises and directs Room Attendants, Night Cleaners, Housepersons and Laundry Attendants to ensure duties are performed consistent with standard operating procedures.
• Monitors rooms on a daily basis to ensure that they are clean according to standards.
• Checks rooms prior to Guest check-in to ensure they are ready for Guests with respect to amenities, supplies and appropriate tidiness/cleanliness.
• Checks to ensure that all equipment is operating and if not, reports to maintenance to repair or replace if required.
• Ensures that all cleaning supplies are in stock and Room Attendants have their supply of cleaners daily.
• Directly responsible to ensure that the property is clean at all times.
• Assists the Property Manager with the ongoing maintenance of furniture, carpeting, equipment and supplies as required, are in the highest quality/condition and working order as per Hotel Standards for a four-diamond property.
• Planning and scheduling of staff for housekeeping/ laundry department to meet daily requirements.
• Ensures all property laundry is collected cleaned, pressed and returned in a timely fashion.
• To ensure sufficient levels of operating equipment for the property periodically taking a full inventory to ensure replenishment happens as required.
• Human Resource function related to recruitment, training, motivating and progressive corrective action.
• Responsible for preparing and maintaining departmental budget objectives within company guidelines.
• Prepare housekeeping reports as required with respect to inventory levels, staffing, and maintenance and capital improvements as required.

Professional Requirements:

• Minimum of Grade 12 required.
• College education or diploma in hospitality industry is considered an asset, but is not a requirement.
• Entry to Intermediate Level computer literacy such as Word processing and spreadsheet programs.
• Hospitality industry specific training (courses, seminars) to keep current in the industry is required.
• Highly recommended 5-7 years in the hospitality industry (preferably in the area of housekeeping).

While we welcome all applicants, only those selected for an interview will be contacted.

Accessibility accommodations will be made available to candidates upon request