Food And Beverage Host/Hostess

FOOD & BEVERAGE HOST- CALEDON (ALTON), ON

We are currently hiring individuals to join our Food & Beverage team in the position of Host for our 2024 season. The Food and Beverage Host is responsible for welcoming guests to the establishment, managing reservations, and ensuring a smooth flow of service in the dining area. They play a key role in creating a positive first impression and maintaining customer satisfaction.

Responsibilities for this position will include:

• Warmly welcome guests upon arrival.
• Manage the seating of guests, taking into consideration reservations and table availability.
• Provide menus and inform guests of daily specials.
• Maintain clean service areas.
• Handle phone inquiries and online reservations.
• Maintain an organized reservation book and update the seating chart.
• Confirm reservations and manage waitlists efficiently.
• Effectively communicate with kitchen and waitstaff to ensure a smooth flow of service.
• Relay special requests and dietary restrictions to the kitchen.
• Assist with billing and processing payments.

Qualifications and Skills:

• Previous experience in a similar role is often preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to understand and use a Point of Sale (POS) system (Lightspeed an asset)
• Capable of working both individually and alongside other team members
• Strong time management skills with the ability to multitask and assist in F & B operations
• Proven ability to handle guest challenges effectively, including anticipating, preventing, identifying and solving problems as necessary

Requirements:

• Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment
• The ability to work a varied, flexible schedule, including evenings and weekends

Experience and Education:

• Smart Serve Certification is recommended.
• Experience in the golf industry is an asset.
• Previous experience in customer service or a similar role is preferred.

Expected Start Date: April/May 2024

Job Type: Full-time and Part-time positions available

Salary: $16.55 per hour, plus gratuities

Only candidates invited for an interview will be contacted.

TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please visit our website www.ospreyvalley.com or on LinkedIn www.linkedin.com/company/tpc-toronto-at-osprey-valley/ to learn more about TPC Toronto at Osprey Valley.

Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal

Salary: $16.55 per hour

Benefits:

• Company events
• Discounted or free food
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Holidays
• Morning shift
• Weekends as needed

Experience:

• banquet: 1 year (preferred)
• Serving: 1 year (required)

Licence/Certification:

• Smart Serve, SIR or equivalent (required)

Work Location: In person

Expected start date: 2024-05-01