Food And Beverage Supervisor

FOOD & BEVERAGE SUPERVISOR - CALEDON (ALTON), ON

We are currently hiring individuals to join our Food and Beverage team in the position of Food and Beverage Supervisorfor our 2024 season. The Food and Beverage Supervisor supports the Food and Beverage Management team in overseeing the daily operations of the Food and Beverage department of our various outlets including our main restaurant, Grille snack bar and banquet department. This role involves supervising staff, ensuring high-quality service, and optimizing the overall guest experience.

Responsibilities for this position will include:

· Supervise and lead a team of Food and Beverage staff, including servers, bartenders, and hosts.

· Train and mentor new employees, ensuring they understand company policies, service standards, and safety procedures.

· Ensure exceptional customer service is provided in all Food and Beverage areas.

· Respond promptly to guest inquiries, concerns, and feedback.

· Monitor service quality and implement improvements as needed.

· Address and resolve employee issues or conflicts.

· Provide ongoing training to staff on service standards and procedures.

· Foster a culture of continuous improvement and professional development.

· Monitor and maintain high levels of Food and Beverage quality and presentation.

· Collaborate with the kitchen and bar teams to ensure efficient workflow.

· Coordinate and supervise events, banquets, and special functions.

· Ensure compliance with health and safety regulations and standards.

· Conduct regular inspections to maintain a safe and clean environment.

· Implement incentives to motivate staff to sell certain menu items, features and special events

Qualifications:

· Previous experience in a supervisory role within the Food and Beverage industry.

· Strong leadership and communication skills.

· Knowledge of food safety and hygiene regulations.

· Ability to work in a fast-paced environment and make sound decisions under pressure.

· Excellent organizational and problem-solving skills.

· An ability to understand and use a Point of Sale (POS) system.

· Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management

· Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations.

· Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment.

· Smart Serve Certificate required.

· Ability to work a varied schedule that may include evenings, weekends and holidays.

Expected Start Date: April/May 2024

Job Type: Full-time and Part-time positions available

Only candidates invited for an interview will be contacted.

TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please visit our website www.ospreyvalley.com or on LinkedIn www.linkedin.com/company/tpc-toronto-at-osprey-valley/ to learn more about TPC Toronto at Osprey Valley.

Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal

Salary: $19.00 per hour

Benefits:

• Company events
• Discounted or free food
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Holidays
• Morning shift
• Weekends as needed

Supplemental pay types:

• Tips

Experience:

• supervisory: 1 year (required)

Licence/Certification:

• Smart Serve, SIR or equivalent (required)

Work Location: In person

Expected start date: 2024-05-01