Front Of House Team Member

Front of House Team Member

Duties:
- Greet and welcome customers in a friendly and professional manner
- Take customer orders accurately and efficiently
- Operate the cash register and handle cash transactions
- Assist with food preparation when necessary
- Ensure cleanliness and sanitation of the dining area
- Provide excellent customer service and address customer inquiries or concerns
- Collaborate with kitchen staff to ensure timely delivery of orders
- Maintain knowledge of menu items, specials, and promotions
- Follow all food safety and hygiene regulations

Experience:
- Previous experience in a customer service role required
- Familiarity with food service operations is a plus
- Ability to handle cash transactions accurately
- Knowledge of basic math skills for cash handling purposes
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Familiarity with Toast POS (Point of Sale) systems is a plus

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.

Job Types: Full-time, Part-time

Salary: From $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Casual dress
• Discounted or free food

Schedule:

• 8 hour shift
• Evening shift
• Morning shift
• Night shift
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Tips

Education:

• Secondary School (preferred)

Experience:

• Customer service: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Food Handler Certification (required)

Work Location: In person