Front Of House Team Member

Front of House Team Member

Duties:
- Greet and welcome customers in a friendly and professional manner
- Take customer orders and accurately enter them into the POS system
- Provide excellent customer service by addressing customer inquiries and resolving any issues or complaints

- Alcohol drink menu items selling skills and serving skills
- Ensure cleanliness and organization of the dining area, including tables, chairs, and floors
- Assist with food preparation and plating when needed
- Upsell menu items and promote daily specials to increase sales
- Collaborate with kitchen staff to ensure timely delivery of food orders to customers
- Process customer payments and handle cash transactions accurately
- Maintain knowledge of menu items, ingredients, and allergen information
- Follow all food safety and sanitation guidelines to ensure a safe dining experience for customers

Requirements:
- Previous experience in a restaurant or food service setting preferred
- Strong time management skills to prioritize tasks effectively in a fast-paced environment
- Excellent customer service skills with the ability to handle difficult situations with professionalism and empathy
- Knowledge of food handling procedures and food safety regulations
- Ability to work well in a team and communicate effectively with coworkers and management
- Flexibility to work evenings, weekends, and holidays as required

- SMART SERVE REQUIRED and FOOD HANDLER CERTIFICATE IS A PLUS

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

If you are passionate about providing exceptional customer service in a dynamic restaurant environment, we would love to hear from you! Please submit your application online or visit our location during business hours.

Job Types: Full-time, Part-time, Permanent

Salary: From $16.55 per hour

Expected hours: 20 – 40 per week

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Flexible Language Requirement:

• English not required

Schedule:

• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Supplemental pay types:

• Tips

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Food Handler Certification (preferred)

Ability to Commute:

• Toronto, ON M5T 2L9 (required)

Ability to Relocate:

• Toronto, ON M5T 2L9: Relocate before starting work (required)

Work Location: In person