Front Office - Customer Service

Nu Fairgreen Sod Farms ltd.

Job Title: Front Office - Customer Service Rep.

Job Summary:
In a team orientated environment, the Customer Service Rep builds customer relationships through assisting homeowners and businesses with orders and inquiries to achieve high customer satisfaction and retention, both over the phone and in-person.

Duties:
Answering customer questions, taking, and processing orders using both an online and POS system. Stocking in-store merchandise and maintain the cleanliness of the office and storefront.

Skills:
The successful candidate must be polite with a good work ethic. Come with a willingness to learn product details and procedures to effectively interact and serve our client base. The candidate is able work in a team-setting providing friendly and professional service to homeowners, businesses, and colleagues. As well the candidate will manage and perform daily tasks with attention to detail, efficiency and accuracy, in a fast paced and busy environment. They will be trustworthy and able to handle money and perform simple math calculations. Able to read, write and speak English fluently. Additional languages, Mandarin & Cantonese are an asset. No previous Customer Service required; University students highly encouraged to apply. Training provided.

Work Schedule:
We are a Seasonal weather driven business (April to December). During the season
Fairgreen Sod Farms is open Monday thru Saturday with varying hours. Opportunity for multiple season employment will be available for successful candidates.

Specific requirements: You must have reliable transportation to and from our office on Hwy. 48. The closest public transportation is one kilometer away with no sidewalks.

Please send all resumes Attn to:
Samantha Nixon ~ Office Manager

careers@fairgreensod.com

905-640-9090

Job Types: Full-time, Part-time, Seasonal

Salary: $17.00-$19.00 per hour

Expected hours: 20 – 40 per week

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Markham, ON L3P 3J3: reliably commute or plan to relocate before starting work (required)

Work Location: In person