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SalaryProud to be a part of the Intercontinental Hotels Group family, The Holiday Inn Vancouver Centre on 711 West Broadway is a 197 room hotel located in the heart of Vancouver, British Columbia. We are currently recruiting for a dynamic individual to fill the position of a full-time Room Service / Bellman (available Monday to Sunday).
Job Description:
* Interact with our guests in a friendly and professional manner.
* Assist guests with inquiries
* Assist front desk staff when needed
* Receive and deliver items for guests, handle guest complaints and requests, and maintain luggage storage area
* Make sure the hotel is secured at night
* Periodic patrol of the hotel
* Maintain cleanliness of lobby area and Room Service area
* Deliver requested items to guest rooms
* Minor housekeeping work as assigned
* Minor maintenance work as assigned
* Familiarizes guests with Hotel services and answers any questions about the city
* Other duties and projects as assigned
Job Requirements:
* Grade 12 completion. Post secondary education in Tourism/Hospitality programs an asset.
* Excellent customer service skills and attitude
* Strong communication and interpersonal skills
* Ability to handle challenging situations with tact and diplomacy
* Previous bellman/security experience an asset
* Excellent command of the English language, verbal and written. Second language an asset.
* Must be able to lift a 40lb luggage
* Must be available Saturday and Sunday, no restriction on shift. (6:45am start for AM shift, 2:45pm start for PM shift, mid shift is based on business volume)
Resume accepted via Email only. Please do NOT call.
**Only local applicants will be accepted. **
Job Types: Full-time, Permanent
Salary: $16.75 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
- Tips
Application question(s):
- Are you currently in lower mainland and able to start within a week of hire?
Work Location: In person
