Health Services Receptionist

PROGRAM AREA: Primary Health

EMPLOYMENT STATUS: Regular, Ongoing

HOURS/WEEK: 35 Hours Per Week

Our Vision

A community without barriers to health and wellbeing.

Our Mission

We reduce health inequities by providing interprofessional primary Health Services and community programs, focused on our priority populations, in collaboration with community partners.

Our Values

Innovation, Accountability, Person-Centred, Health Promotion, Excellence, Sustainability, Accessibility

Are you passionate about the Guelph CHC's Vision, Mission and Values and working with our priority populations who are: homeless or at risk of homelessness, low income, newcomers to Canada with language barriers, moderate to severe mental health and/or addiction issues, moderate to severe disabilities, without access to primary care, aboriginal communities, including First Nations, Inuit and Metis, LGBTQ+ populations, other marginalized groups, and vulnerable children and their families experiencing violence, family conflict, social isolation and attachment struggles? If you are passionate about Guelph CHC's Vision, Mission, Values and priority populations and meet the below

qualifications, we want to hear from you!

This Health Services Receptionist may be requested to work any Guelph CHC clinic location.

Basic Responsibilities:

• Greet and direct visitors and clients, handle incoming phone calls, book patient appointments and referrals
• Assist in the smooth operation of the clinic by maintaining an orderly and efficient environment
• Schedule Health Services providers' time
• Work with Electronic Client Records, filing/scanning documents, retrieving charts/reports, distributing mail and faxing confidential documents

Required Qualifications:

• 1-3 years of relevant experience in a medical reception environment
• Post-secondary education in a discipline pertinent to the job or a certificate that focuses on medical/office administration
• Excellent communication and customer service skills
• Strong interpersonal and empathetic skills, combined with experience working with culturally, economically and socially diverse clients
• Treat each client with compassion, dignity and respect even in the face of challenging situations
• Intermediate to advanced skills in Word, Excel and Outlook an considered asset
• Experience working with Electronic Health Records particularly PS Suite
• Clear understanding of the determinants of health, especially as they relate to our priority populations
• Able to work both independently and as part of a multidisciplinary team
• Able to work in a fast paced environment and juggle multiple priorities

If you are interested in this position, please submit a resume and cover letter, outlining how your skills, qualifications and experience meet the position requirements.

Please visit our website at www.guelphchc.ca and apply using the online application tool.

We are an equal opportunity employer.

We thank, in advance, those who apply, but will contact only those who qualify for interviews.

We require that all finalist applicants undergo a Criminal Record Check and Vulnerable Sector Screen through their local Police Services Branch prior to start date.