Healthy Babies Healthy Children - Clerk

CUPE 543.3
Leamington site
Band 5
Position Summary
The program clerk is responsible for providing clerical support to management and departmental staff. Working in a team based environment, program clerks maintain a high degree of professionalism and diplomacy in dealing with the general public, staff, and outside agencies to ensure maximum customer satisfaction. This position supports the on-going operations of the Windsor- Essex County Health Unit.
Position Responsibilities

• Receive incoming calls and triaging to appropriate health unit staff or programs
• Maintain records (filing, photocopying, faxing, mail, taking minutes, purchase orders, data entry, etc.)
• Appointments, meetings, and registration
• Assist in coordination of workshops and events
• Use of Ministry and program related database (i.e., inputs, updates and maintains data)
• Type and proofread correspondence, documents etc.
• Track and maintain resource program supply
• Revise, create and maintain departmental forms and information sheets
• Support team initiatives and activities (i.e., Mass mail outs, assembling kits, etc.)
• Upload policies
• Provide switchboard/reception relief as required
• Some evening hours of work may be required
• Provide other clerical duties/coverage as assigned by manager

Position Qualifications
Education, Training and Experience:

• Minimum 1 year post-secondary education in Office Administration, Executive or Medical Office Administration
• 1 year clerical experience

Other Requirements:

• Proficiency with current computer applications (Microsoft Office – Word, Excel, PowerPoint, Internet, Outlook) testing may be required
• Ability to work independently and collaboratively within an interdisciplinary team
• Ability to plan, organize, and prioritize workloads
• Ability to multitask in a fast-paced environment
• Skill and accuracy in data input and typing a variety of forms, documents, etc.
• Knowledge of medical terminology is an asset
• Ability to learn data management systems
• Successful completion of a competency test
• A valid Ontario Driver’s Licence, access to a reliable motor vehicle during working hours, as well as 1 million dollars in liability insurance
• A satisfactory vulnerable sector police clearance
• Ability to meet physical demands of position
• TB skin test and immunization policies must be adhered to
• Ability to speak a second language considered an asset

This position includes the option of hybrid work, whereby employees may be able to work remotely or from the office, based on departmental needs, job duties and personal work preferences. The successful candidate must reside within the province of Ontario and must be available to attend the office upon request.
Band Entry Rate 1st Year 2nd Year 3rd Year 4th Year 5th Year
5 $27.43 $28.29 $29.15 $30.05 $30.98 $31.94
The Windsor-Essex County Health Unit is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Windsor-Essex County Health Unit will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.