About us
Offering a pub ambience to Kirkland, we are here to give locals a home away from home
```Overview:```
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing excellent customer service and creating a welcoming atmosphere. If you have strong communication skills and enjoy working in a fast-paced restaurant or hospitality environment, we would love to hear from you.
```Responsibilities:```
- Greet and welcome guests with a warm and friendly smile
- Assist guests with seating arrangements and escort them to their tables
- Provide menus and answer any questions regarding menu items
- Maintain knowledge of daily specials and promotions
- Manage waitlist during peak hours and provide accurate wait time estimates
- Monitor dining areas to ensure cleanliness and proper table setup
- Collaborate with servers, bussers, and kitchen staff to ensure smooth service flow
- Handle guest inquiries, concerns, and complaints in a professional manner
- Maintain a professional appearance and demeanor at all times
```Requirements:```
- Previous experience in a restaurant or hospitality setting is preferred
- Excellent communication skills with the ability to engage with guests effectively
- Strong customer service skills with a focus on providing exceptional guest experiences
- Ability to multitask and work well under pressure in a fast-paced environment
- Knowledge of phone etiquette and ability to handle phone reservations efficiently
- Flexibility to work evenings, weekends, and holidays as required
Join our team today and be part of an exciting and dynamic work environment where your contributions are valued. Apply now!
Job Type: Part-time
Expected hours: 20 per week
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- 4 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person