PURPOSE and SCOPE
Provides front line support to the employees at the Human Resources counter, including answering questions from employees and proving support to walk in guests with help. Assisting the Human Resources Department with administrative duties.
RESPONSIBILITIES
The following are the main job responsibilities and priorities for this position;
- Answering general questions for the employees. Be able to provide support in a wide range of areas of Human Resources. Direct the employee to the appropriate person for assistance.
- Answering questions for walk ins related to job opportunities. Greet and direct persons entering the organization.
- Prepare and post announcements on corporate boards.
- Update employee portal with information (Employee Connect) and prepare other communications for distribution.
- Distributes cheques for donations, tuition assistance, as required.
- General administrative and clerical support including preparing employment verification letters,
- Assign parking spots to hourly and salaried employees.
- Enter information into Oracle HRIS system for new hires, terminations, transfers.
- Prepare letters and documents as required.
- Scans information into the appropriate folders.
- Perform any other duties as required.
QUALIFICATIONS
Education and Experience
- High School Diploma or equivalency.
- HR Certificate or equivalent preferred.
Skills and Knowledge
- Excellent communication, organizational and time management skills.
- Knowledge of administrative and clerical procedures.
- Knowledge of customer service principles and practices.
- Excellent computer skills including Word and Excel.
- Ability to work as part of a team.
- Professional personal presentation.
- Customer service orientation.
- Excellent organization and planning skills.
- Attention to detail.
- Reliable.
- Confidentiality is essential.