information technology (IT) support analyst
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Pronext It Solutions Inc See more Mississauga, ON Permanent | Part-time | Full-time $29.50 an hour Customer Service
Job description Education: Bachelor's degree Experience: 2 years to less than 3 years or equivalent experience Work setting Consulting firm Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Manage incidents Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Ability to work independently Workplace information Remote work available Work Term: Permanent Work Language: English Hours: 30 hours per week Refer code: 2189660. Pronext It Solutions Inc - The previous day - 2024-03-26 11:26
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