inside sales representative

Work setting

• Business services
• Public sector
• Electronic

Responsibilities

Tasks

• Operate computerized inventory record keeping and re-ordering systems
• Provide advice about merchandise
• Advertise and/or promote products, sales or services
• Provide customer service
• Conduct sales transactions through Internet-based electronic commerce
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Maintain sales records for inventory control
• Address customers' complaints or concerns
• Explain the type and cost of services offered
• Answer inquiries and provide information to customers

Experience and specialization

Type of product

• Electronic components

Computer and technology knowledge

• MS Windows
• Internet
• MS Outlook

Type of experience

• Call centre

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Public transportation is available

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Dependability
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Excellent oral communication
• Accurate
• Client focus
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask
• Punctuality
• Maturity
• Honesty