AddressFull job description
Please apply on Isarta.com
https://isarta.com/jobs/?utm_source=IND&job=88848
Function:
Reporting to the Guest Relations Lead, the Guest Relations & Sales Assistant will be the primary point of contact at Kinosoo Ridge Resort. This position requires creating a positive and personalized interaction with guests and co-workers, and to facilitate and deliver an exceptional guest experience.
Duties & Responsibilities:
Answer guest inquiries in a prompt and courteous manner.
Respond to in-person, on-line, email, and phone enquiries.
Sell tickets, ski passes, and any other resort merchandise or ticketing.
Prepare daily floats/cash outs/debit card transactions/reconciliations.
Communicate with and provide support to the sales team, and other internal areas as required.
Assist in the training of staff.
Assist with social media posts and the Kinosoo Ridge website.
Assist with promotions, marketing, events, and functions.
Provide administrative support to other departments.
Promote a fun, vibrant and positive environment, and work culture.
Perform other related duties within the scope of the position as required.
Every employee shall complete and apply designated training and adhere to Occupational Health and Safety legislation. Every employee shall take reasonable care to protect the health and welfare of themselves and other workers and cooperate with the employer in protecting the health and safety of all employees and contractors present on the worksite, as stated in the Occupational Health and Safety Legislation.
Qualifications:
Diploma or certificate in hospitality management, tourism, business administration, or related discipline will be considered an asset.
1-2 years' experience with guest relations.
Experience with retail and cash handling.
Proficient in Microsoft Suite programs.
Positive, proactive, professional, and friendly personality.
Excellent communication, interpersonal skills, and commitment to exceeding guest expectations.
Proven ability to exercise good judgement and willing to serve as a role model.
Ability to work with minimal supervision or in a team environment.
Adapt to change and present solution to the workplace.
Detail oriented and well organized.
Advanced first aid will be considered an asset.
Ski and snowboard experience will be considered an asset.
Valid Class 5 driver's license in good standing.
Obtain a vulnerable sector check.
Working Conditions:
High customer volume; required to work with customers of all levels.
Length of day may vary depending on customer demands, project deadlines and seasonal patterns.
This position requires working weeknights, weekends, and holidays.
Physical Requirements:
Able to lift and/or carry up to 25 lbs.
Must be able to sit or stand for extended periods (1.5 to 2 hours at a time).
All interested applicants are invited to submit their resume, in confidence to:
Municipal District of Bonnyville No. 87
Attn: Human Resources
Postal Bag 1010
Bonnyville, Alberta T9N 2J7
Fax: 780-826-4524
Email via Isarta
https://isarta.com/jobs/?utm_source=IND&job=88848
Function:
Reporting to the Guest Relations Lead, the Guest Relations & Sales Assistant will be the primary point of contact at Kinosoo Ridge Resort. This position requires creating a positive and personalized interaction with guests and co-workers, and to facilitate and deliver an exceptional guest experience.
Duties & Responsibilities:
Answer guest inquiries in a prompt and courteous manner.
Respond to in-person, on-line, email, and phone enquiries.
Sell tickets, ski passes, and any other resort merchandise or ticketing.
Prepare daily floats/cash outs/debit card transactions/reconciliations.
Communicate with and provide support to the sales team, and other internal areas as required.
Assist in the training of staff.
Assist with social media posts and the Kinosoo Ridge website.
Assist with promotions, marketing, events, and functions.
Provide administrative support to other departments.
Promote a fun, vibrant and positive environment, and work culture.
Perform other related duties within the scope of the position as required.
Every employee shall complete and apply designated training and adhere to Occupational Health and Safety legislation. Every employee shall take reasonable care to protect the health and welfare of themselves and other workers and cooperate with the employer in protecting the health and safety of all employees and contractors present on the worksite, as stated in the Occupational Health and Safety Legislation.
Qualifications:
Diploma or certificate in hospitality management, tourism, business administration, or related discipline will be considered an asset.
1-2 years' experience with guest relations.
Experience with retail and cash handling.
Proficient in Microsoft Suite programs.
Positive, proactive, professional, and friendly personality.
Excellent communication, interpersonal skills, and commitment to exceeding guest expectations.
Proven ability to exercise good judgement and willing to serve as a role model.
Ability to work with minimal supervision or in a team environment.
Adapt to change and present solution to the workplace.
Detail oriented and well organized.
Advanced first aid will be considered an asset.
Ski and snowboard experience will be considered an asset.
Valid Class 5 driver's license in good standing.
Obtain a vulnerable sector check.
Working Conditions:
High customer volume; required to work with customers of all levels.
Length of day may vary depending on customer demands, project deadlines and seasonal patterns.
This position requires working weeknights, weekends, and holidays.
Physical Requirements:
Able to lift and/or carry up to 25 lbs.
Must be able to sit or stand for extended periods (1.5 to 2 hours at a time).
All interested applicants are invited to submit their resume, in confidence to:
Municipal District of Bonnyville No. 87
Attn: Human Resources
Postal Bag 1010
Bonnyville, Alberta T9N 2J7
Fax: 780-826-4524
Email via Isarta
