Mailroom Clerk

WCD (formerly West Canadian Digital Imaging) is a leader in digital on-demand printing and information solutions, headquartered in Calgary, Alberta. We help our customers transform their business, empower their people, and share their story through our leading-edge technology, expansive network of resources, and entrepreneurial spirit. As a proud 70-year-old, Canadian-based private company, our rich history and deep roots in the community have forged lifetime relationships with clients, partners, and staff across Canada. We breed a caring culture centered on teamwork, excellence and creativity, and our diverse range of career opportunities support our people to expand their knowledge and grow their career. Join our team to be part of a growing organization with an entrepreneurial spirit.
Role Overview
The successful candidate for this role will report to the Site Lead Onsite Services and is responsible for ensuring that WCD customers receive courteous and professional service.
Key Results
Mailroom / Shipping / Porter Services

• Provide labour for mailroom services from 9:00 AM to 3:00 PM on weekdays, excluding statutory holidays.
• Receive, sort, and manage incoming or outgoing Canada Post mail, couriers, certified, and/or registered mail, as well as freight pallets. Dispatch on the first available mail run from the centralized mailroom.
• Manage outgoing Canada Post mail daily.
• Receive and deliver all incoming mail or courier shipments.
• Handle special delivery requests and maintain proper documentation.
• Greet employees and guests professionally and courteously.
• Answer all calls professionally and courteously.
• Ensure exceptional customer service at all times.
• Perform additional tasks as assigned.

Skills and Experience

• Ability to lift up to 50 lbs.
• A solid understanding of computers and office equipment is a requirement.
• Strong ability to remain organized and manage multiple projects and duties
• Ability to be detail-oriented is a requirement.
• Strong fluency in English written and verbal skills is a requirement.
• Exceptional customer service ethic is displayed in the passion for the work.

Join WCD to grow you career, expand your knowledge, and become part of a fun team committed to customer success.