Manager, Business Intelligence - Cid&A

 
Requisition ID: #
Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.
The Manager, Business Intelligence will be accountable for delivery of Business Intelligence and data analytics at Tangerine. Using analytics tools such as GCP Big Query, SQL, VBA, SSRS, SAS, Python, Google Analytics 4 and Looker/Google Data Studio this role will access a wide range of sophisticated data sources to uncover insights and support various business initiatives. The incumbent will work collaboratively with various business partners to drive objectives including profitable portfolio growth, increase of primary customer base and other related bank strategies.
Is this role right for you? In this role, you will: 
Accountability 1 – Data Analytics and Visualization
-Use a variety of Business Intelligence analytical and reporting tools (eg. GCP BQ, SQL, Python) to access Enterprise Data Warehouse (EDW) and other platforms 
-Perform complex analysis and reporting, including interactive dashboards, regular reports and ad-hoc requests as required
-Lead the adoption of visualization tool such as Looker/Google Data Studio or SSRS as the primary delivery method to enable user interaction and data exploration 
-Provide dynamic reporting on key performance metrics to various stakeholders in Marketing, Product, Channels, CX, and external stakeholders for compliance
-Provide strategic analysis that will assist the business to optimize existing accounts and product mix from various channels, grow primary customer 
-Effectively manage and prioritize multiple business initiatives, projects and ad-hoc analysis with business stakeholders and possible external partners.
 
Accountability 2 – Processes Improvement
-Design and create new data cubes and interactive dashboards that support distributed analytics model 
-Manage, update and maintain of internal data cubes for consumption of internal analytics peers
-Document existing processes and work flows, and look for opportunities to optimize and automate work stream
-Collaborate with partners and stakeholders to consolidate, streamline and improve existing reports to new standards, migrate reports and dashboards 
-Collaborate with analytics peers and data infrastructure groups across the bank on data initiatives such as platform migration and new data source ingestion
-Coach and provide knowledge transfer to new team members
-Onboard to potential new data platforms and receptive to other analytics tools such as Python, Vertex AI, Google Analytics 4, etc.
Accountability 3 – Business Impact
-Support the development and implementation of long-term data and analytics strategy that move towards high degree of automation 
-Act as the advocate of Tangerine to showcase analytics solutions and dashboards that helps business partners to gain insight, build business cases
-Acquire and enhance knowledge in technical areas, product strategies, competitive practices, market insights to continuously improve analytics value 
-Act as a data stakeholder and participate in project requirements gathering and in data governance activities to ensure high data quality standards
Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have experience with some of all of the following:
-5+ years of analytical / BI experience required
-2+ years of experience in financial industry 
-Demonstrated expertise in one or more of following GCP, Big Query, Looker, SQL, VBA, SAS, Python, GA4
-Bachelor's Degree in Computer Science, Engineering, Mathematics, Statistics, Marketing, Finance or Business  
-Strong in prioritizing, planning, requirement gathering, data analyzing and presentation skill
-Strong communication skills and relationship building skills with internal partners
-Experienced with Excel pivot table and MS Office  
-Bachelor's Degree in Computer Science, Engineering, Mathematics, Statistics, Marketing, Finance or Business 
-Demonstrated ability to work within tight deadlines
-Ability to handle multiple projects simultaneously
-Proven ability to work independently and with other groups in a professional and productive manner
-Excellent analytical, logical, and organizational skills
What is in it for you?
-The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.
-A rewarding career path with diverse opportunities for professional development
-Internal training to support your growth and enhance your skills.
-An inclusive working environment that encourages creativity, curiosity, and celebrates success!
-Work in an Ecosystem; a bright, modern space where you’ll have access to group seating, offices, collaboration spaces, a cafeteria with different options daily
-Hybrid Work Environment
 
Location(s):  Canada : Ontario : Toronto
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.