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Form of workOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
As a Manager, Commercial Auto your work will have a big impact on the overall direction and management of employees in the Commercial Auto underwriting department. You will be responsible for motivating and developing a high performing team, leading by example, and driving engagement. You will also enhance and develop Broker relationships and maintain a strong customer-focused approach while advising on solutions. Reporting to the Commercial Auto Director, you will drive and influence the way we shape the Commercial Auto book of business in the Alberta region. This is permanent hybrid position requiring a minimum of 3 days in the Edmonton office.
This role will offer you the chance to:
Ensuring the team provides outstanding customer service that goes beyond our customers' expectations with timely & effective communication.
Develop a strong sales culture and deliver an effortless customer experience.
Provide inspiring leadership including performance feedback, continuous learning, career development, and succession planning
Collaborate within the department as well as with other departments to accomplish branch objectives.
Build strategic relationships liaising with other underwriting managers, corporate underwriting and claims management on technical and administrative issues.
Build productive and profitable, results based relationships with brokers.
Set strategic goals and objectives for direct reports and assign responsibilities.
Monitor and track the metrics directing resources to ensure efficient and effective administration of the department and quality customer service.
Implement necessary action plans to keep service levels, efficiency, productivity, and quality on track.
Manage the commercial auto book for profitability implementing and managing profitability plans, premiums, losses, and direct expense targets.
Review potential portfolio transfers and acquisitions
What you bring to the table:
Management experience with strong skills in coaching and mentoring, and proven success in team building, profitable growth and managing relationships
Minimum 2 years insurance management experience
Commercial auto insurance experience is an asset
Strong sales skills to negotiate and sell effectively with brokers
Ability to thrive in a fast paced environment with multiple priorities
Proven track record of desk management and organizational skills
CIP or FCIP preferred
This position closes on Monday March 4th, 2023 at 11:59pm pst.
LI-Hybrid
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
If you are an employee of Intact or belairdirect, please apply for this role on Contact People.
