Manager Of Access Pei Charlottetown

Manager of Access PEI Charlottetown opportunity with The Government of Prince Edward Island!

• $65,306 - $81,608 annually
• Benefits after six months
• Flexible working hours
• Up to $2,500 annual training funds
• Starting now for one year with a possible extension

Salary Range: $33.49 - $41.85 per hour (Level 17) ($65,306-81,608 annually)

Hours: 75 hours bi-weekly

Posting ID: 161410-0224TIPI

Closing Date: Friday, March 22, 2024 at 5:00 p.m.

Department: Transportation and Infrastructure

Location: Access PEI Charlottetown

Position: Full-Time Temporary (Commencing Immediately For 1 year with possibility of extension)

The Department of Transportation and Infrastructure is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

The Manager of Access PEI Charlottetown is to manage the operations and administration of Access PEI site and to provide exceptional service to internal and external clients. The Manager will provide human resource management of thirteen full-time staff and some casual staff. The position requires innovation and leadership in order to provide improved service delivery for clients and improved morale and job satisfaction for employees of Access PEI.

DUTIES WILL INCLUDE:

• Direct supervision of permanent and casual employees involves evaluation service delivery on a regular basis, working with staff to ensure consistency procedures in delivering services;
• The manager is the primary contact for Access PEI staff in Charlottetown;
• Evaluate delivery methods and liaise with the Chief Citizen Experience Officer, the Senior Manager of Access PEI and other Access PEI managers to find ways to continuously improve customer service;
• Plan work for all customer service representatives (CSR), administer Collective Agreement, hiring staff, scheduling, preparing work plans and reviewing work performance;
• Responsible for doing performance evaluations for each employee;
• Assist in resolving staff issues and handling difficult personnel issues;
• Identify training requirements and facilitating training for staff;
• Continuous audit procedures for cash control and service delivery especially in the area of issuance of driver’s licenses and motor vehicle registration;
• Responsible for the budget planning process, managing resources to provide excellent service within budget limits Access PEI in Charlottetown;
• Responsible for proper invoicing procedures for all Federal and Municipal vehicle fleets in the province of PEI and ensuring that all jurisdictions are invoiced, and payments received in a timely manner;
• Responsible for making decisions regarding storm closures in Charlottetown Access sites;
• The manager of Access PEI Charlottetown is the building contact for Transportation and Infrastructure (DTI) to provide support to approximately 65 internal clients consisting of Non-Government Organizations (NGO’s) Community groups, Elected Officials and other Government departments and other related duties as required.

QUALIFICATIONS

• A University Degree in a related field, or a relevant training program and extensive experience in a Management role
• Excellent Human Resources skills in dealing with people
• Excellent organizational skills with the ability to be flexible and adapt in a fast-paced environment
• Demonstrated equivalencies will be considered;
• Knowledge of Provincial Government Departments/Crown Agencies
• Knowledge of computer applications, such as Driver Vehicle System (DVS), Vitals Statistics licensing, Revenue Tax Exempt Systems etc.
• Knowledge of Driver Vehicle System (DVS) and Revenue Tax Systems.
• The successful applicant must qualify for appointment as a Commission of Oaths and Marriage Commissionaire.
• Computer skills including word processing, email, Internet/InfoPEI and Oracle.
• Cash management experience and financial and budget administration skills.
• Knowledge of Collective Agreements.
• Must possess strong interpersonal and communication skills as well as demonstrated experience in conflict resolution and problem solving.
• Experience in managing facilities and staff resources.
• Ability to work independently and make good management decisions and accountability to employees, employer and clientele.
• Must have a valid Prince Edward Island driver’s license, access to a reliable vehicle and a satisfactory driver’s abstract;
• Must provide a current and satisfactory Criminal Records Check, prior to employment;
• Must provide a current hearing test, prior to employment and must have a good work and attendance record.

OTHER QUALIFICATIONS:

• Experience at Access PEI would be considered an Asset
• Proficient in languages other than English would be considered an asset;
• Experience with Peoplesoft and Oracle would be considered an Asset

This competition may be used to fill future job vacancies.

Successful applicants will be expected to complete the full length of the temporary assignment unless applying for a permanent position.

Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. The successful candidate will be the only individual receiving written notification of competition results. The "Notification of Successful Candidates" list posted on the Employment Opportunity board will serve to inform all other applicants of competition results.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return application forms to the PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, CIA 7N8. Applications may be sent by fax to (902)368-4383. DUE T0 THE FACT THAT RECEIPT OF APPLICATIONS BY FAX CANNOT BE GUARANTEED, APPLICANTS TRANSMITTING THEIR APPLICATIONS BY FAX MAY WISH TO CONFIRM RECEIPT BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE. Please ensure that the appropriate Posting I.D. number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at https://jobspei.ca/ Forms may also be obtained by contacting any PEI Government Office, ACCESS PEI Centre, Regional Services Centre, or by telephoning 368-4080.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: $65,306.00-$81,608.00 per year

Benefits:

• Employee assistance program
• Flexible schedule
• Language training provided
• On-site parking
• Paid time off
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person