Mango Store Manager

BRAND: Mango

POSITION: STORE MANAGER

LOCATION: UPPER CANADA MALL

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

Job Description

Who are we looking for?

We are looking for a Store Manager, who must be an exceptional leader who can motive, inspire, and develop the store team.

Job Responsibilities

• Serve as a positive role model for the team in driving and maintaining high standards throughout the store
• Effectively communicate tasks, plans, and goals, and monitor the progress of team members against key business metrics
• Recruit top talent in the store to deliver on our commitment to provide an outstanding shopping experience to every customer.
• Train, coach, develop, motivate and inspire the store team to ensure internal succession planning
• Provide superior customer service and ensure each team member understands and applies the Mango Service Policy
• Prepare and host weekly staff meetings to deliver sales targets, product information and other matters of interest for the team.
• Develop overall and individual action plans to ensure the team meets sales targets and key metrics: Conversion Rate, Items per Receipt, Average Shopping Basket, etc.
• Effectively minimize expenses by optimizing resources (i.e. workforce, supplies, )
• Ensure merchandising directives and standards are implemented efficiently and visual standards are maintained at all times
• Maintain store operations by ensuring store image and environment are to standards (i.e. cleanliness, music, lighting, displays, etc.)
• Ensure compliance with all country/local laws and regulations in the areas of health, safety, labour and employment, as well as any applicable company policies, guidelines, and
Perform other related duties within the scope of practice as assigned

Required Skills/Experience

• Minimum 3 years of Retail management experience; fashion retail would be considered an
• Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.
• Proficient in Microsoft Office products and retail business systems
• Self-motivated to build, grow, lead and manage high-performing teams, with strong coaching and mentoring abilities
Ability to work weekends, evenings and holidays as needed.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted