Marketing and Brand Manager

Responsibilities:

•Team Leadership: Leading all team members and managing the daily operations of the Cafe and Bar. Being a positive role model for any and all staff members.

•Staff Supervision: Supervise and coordinate staff in the bar and cafe restaurant.

•Customer Service: Ensure exceptional customer service by assisting in customer interactions and addressing concerns promptly. Contribute to the auditing of the customer experience to maintain high standards.

•Financial Responsibilities: Cash handling duties, including till preparation, and deposit preparation. Budgetary control of departmental requirements.

•Operational Support: Aid in ordering and purchasing food, beverage(s), supplies, etc. Performing operational paperwork related to safety, accounting, and inventory.

•Facility Maintenance: Support the maintenance of the practical operational feasibility of the center.

•Safety Compliance: Collaborate with the management team to consistently follow safety protocols and regulations.

•Training and Development: Assist in recruiting, training, and onboarding new staff members.

Requirements:

•Previous experience in a food and bar management role is required.

•Ability to work collaboratively within a team.

•Holds at least 3-5 years of experience in comparable management roles or customer service.

Qualifications:

•Demonstrated success in leading large teams and delivering exceptional customer service.

•Displays a genuine passion for fostering a safe and enjoyable work environment.

•Capable of making informed decisions in a fast-paced operational setting.

•Communicates effectively with excellent interpersonal skills.

•Proficient in using MS Office and operations management software.

Working Conditions:

•Dynamic and fast-paced indoor go-kart facility environment.

•Flexible working hours, including evenings, weekends, and holidays.

•Collaboration with the management team, including customers, staff, and suppliers.

Benefits:

•Extended health and dental care: We provide extended health and dental care benefits, helping employees save money on medical expenses and promote good health practices.

•On-site parking: On-site parking provided, helping to reduce stress and save time!

•Company events and outings: We have multiple company-sponsored events throughout the year, such as holiday parties or team-building activities!

•Performance Bonus: An incentive system linked to diligent efforts and collaborative team contributions, fostering a positive work environment and attaining established goals.

We believe providing excellent service and creating happy customers is the way to create a valuable, enduring company that people love. Let's work together to build a better future!

Job Type: Full-time

Salary: $60,000.00-$65,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• Marketing: 1 year (preferred)
• Customer service: 3 years (required)
• Event planning/coordination: 3 years (preferred)

Ability to Commute:

• Bowmanville, ON L1C 5A3 (required)

Ability to Relocate:

• Bowmanville, ON L1C 5A3: Relocate before starting work (required)

Work Location: In person