Marketing & Client Appreciation Assistant

Who We Are:

Aird & Berlis LLP is a prominent Canadian business law firm located in the heart of Toronto’s financial district, across from Union Station. With over 220 lawyers, business advisors and patent agents, we serve clients across Canada and globally.

What We Believe In:

The firm is committed to ensuring that all members of the Aird & Berlis LLP community feel valued, respected and supported. We are a dedicated group of diverse individuals who care about each other, the work we produce and the client service we provide. We go to great lengths to foster a professional, supportive environment for all firm members so you can focus on the important things: client service, your career and your life.

What We Are Looking For:

This is an administrative and support position within the firm’s Marketing Department. Along with meeting coordination and other organizational tasks, this role is the main touchpoint for client promotional gifts, take away items and other Client Appreciation duties. The ideal candidate is organized, attentive to detail and proficient in creating and maintaining processes that enable efficient operations.

Responsibilities:

• Assist the Manager, Events & Sponsorship with all Client Appreciation duties, promotional and take away item requirements
• Main contact for firm requests
• Fulfill orders in a timely and professional manner
• Replenish supplies and track inventory
• Ability to use QuickBooks and create budgets is an asset
• Coordinate vendor payments and assist in reconciling departmental expenses
• Coordinate the delivery and pick up of marketing materials for events and sponsorships
• Submit ideas for marketing programs, events, and other projects
• File project documents, emails and other supporting materials in project folders
• Monitor shared marketing mailboxes to assist with inquiries as needed
• Assist by scheduling meetings, reminders and other support to help the department stay organized
• A client oriented approach with the ability to build and maintain trusting relationships
• Assist with firm events and other marketing initiatives as needed
• Maintain the firm’s marketing and events calendar
• Adapt to new and changing technologies such as phone/video conferencing and webinar technology
• Generally assist the Marketing Department in all of their efforts as required
• Produce the highest quality of work
• Accountable for all work assigned
• Takes initiative
• Confidential

Requirements:

• Minimum of 3 years’ previous experience in a professional services firm with administrative, marketing, event coordinating and/or operations experience
• Successful completion of a post-secondary education in administration, business, marketing or other comparable program
• Ability to be flexible with daily schedule and willingness to work overtime as necessary
• Ability to travel off-site
• Ability to lift 30 pounds
• Handle time pressure situations and stress of multiple demands

Skills:

• Microsoft 365 suite of applications
• Desktop Publishing and Adobe design software experience an asset
• Familiarity with Zoom, Teams, Vuture and social media platforms are an asset
• Awareness of a CRM system/contact management database is an asset
• Resilient with project management capability
• Ability to problem solve
• Good judgement and decision making
• Ability to problem solve
• Strong interpersonal skills
• Organized
• Resourceful
• Detailed

Why You Should Apply:

• Opportunities for growth and on the job training and development
• Competitive compensation and benefits package
• We pride ourselves on being a mid-sized firm with a family feel
• Active involvement in our community with opportunities to volunteer
• Mentor program
• Wellness programs

Any offer of employment will be conditional upon a criminal background check.

We will review applications as they are received and all applications will be kept on file. Only those candidates selected for an interview will be contacted.

Aird & Berlis LLP is committed to providing equal access to employment. If you require accommodation, please contact ckelly@airdberlis.com and we will work with you to provide accessibility support.