Marketing & Student Recruitment Assistant

About Durham College:

Durham College (DC) is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce.

A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs – including six honours bachelor’s degrees and nine apprenticeship programs – to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world.
A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA’s Top 100 employers and one of Canada’s Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times. DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well-being through partnerships, investments and collaboration.

PLEASE NOTE: The following position is currently being split between remote and in-person on campus. Remote work requires consistent and reliable access to the internet for video calls, VPN connection, etc. These arrangements are subject to change.

DUTIES:

The incumbent will work closely with the Durham College Communications & Marketing team supporting activities related to marketing and recruitment. With an emphasis on providing service targeted toward prospective students, parents, teachers and guidance counsellors, the incumbent will:

• Coordinate the campus tour program for the Student Recruitment team. Lead individual and group tours of the Oshawa and Whitby campuses, both virtually and in-person. Maintain supplies and inventory for tour packages and events.

• Assist with email and phone campaigns to provide updates to students in the Customer Management System.

• Respond in a timely and accurate manner to recruitment inquiries by phone, e-mail and live chat.

• Assist with organizing and implementing virtual and on-campus events and information sessions.

• Assist with the development of marketing and promotional strategies to ensure successful marketing and recruitment initiatives. May include conducting competitive analysis and working on other projects with the Communications and Marketing team.

QUALIFICATIONS:

• Two-year diploma in the areas of business, event planning, marketing, communications, public relations, advertising, sales or other related areas.

• One year of work experience in an office environment.

• Strong customer service and interpersonal communication skills.

• Knowledge of Microsoft Office and proficient in word-processing, and Excel spreadsheets.

• Familiar with virtual meeting platforms that may include Google Meet, Zoom and Microsoft Teams.

• Possess a comfort level with public speaking, and good written communication skills.

• Strong organizational, problem-solving and time management skills.

• Must be self-directed, motivated and comfortable working with minimal supervision.

• Demonstrated ability to work collaboratively with team members.

• Thorough knowledge of Durham College and its programs is an asset.

• Knowledge of the Banner Student Information System is an asset.

• Ability to work well under pressure, meet deadlines and comfortably handle multiple priorities.

• Possess the qualities of tact, integrity and diplomacy.
  

Hourly rate: $23.29

Part-time support opportunity: Regular Part-time

Hours: 24 hours per week (Tuesday to Friday 9 a.m. to 4 p.m., note that some evening and weekend work may be required)

Please apply below by submitting your cover letter and resume to the online portal. Applications will be accepted until Monday, March 25, 2024. Competition number SP24-04.