Material Quality Specialist Team Leader

Just Imagine… Joining the world's leading premium drinks business, surprising and delighting our customers & consumers with our brands such as Johnnie Walker, Guinness and Smirnoff.

Diageo

Here is a little bit about us. At Diageo we have more than 27,000 forward-thinking and collaborative people working to push our business and brands forward, like they have been doing over hundreds of years. We have a guiding purpose – to Celebrate life every day, everywhere, which permeates everything we do. We want our people to progress and fulfil their potential while at Diageo through giving them the freedom to do the best work of their careers. We also seek to maintain a diverse workforce in which the contributions made by our employees, through the variety of their personalities, experiences and perspectives, creates a stimulating and rewarding working environments. Having colleagues from many different backgrounds gives us deeper insights into our consumer needs and enhances our relationships with all our partners.

Our Diageo North America (DNA) team represents about 10% of our global population, however accounts for about a third of our net sales and around 45% of our operating profit and is the largest market for premium drinks in the world.

Our Amherstburg manufacturing site is well known for the production of Crown Royal Whiskey. Canada's leading premium Canadian whisky. Crown Royal was blended to commemorate a grand tour of Canada by Queen Elizabeth and King George VI in 1939. There are currently ~200 employees on site with 4 Bottling lines producing approx. 5-6M (9L) cases of Crown Royal in 7 sizes.

What about the role?

We’re looking for a Senior Material Quality Specialist Team Leader in our Amherstburg Plant. The role reports to site Governance Manager and has 3 main functions;

• to manage supplier, customer and consumer needs and expectations while keeping supplier and end product quality of the utmost importance
• to ensure compliance with applicable legal and Diageo requirements and FSSC 22000  v 6.0 and ISO9001: 2015 and standards
• to ensure continuous improvement of Quality, Food Safety through internal and external audits.

What will you be doing?

• Responsible for incoming supplier Product Specification being met
• Onboarding and trialing new supplier materials
• Maintain Food Safety and Quality Management Systems such as ISO 9001, HACCP, Food Safety, FSSC programs and other regulatory standards
• Adherence to Quality Management Systems in accordance with legal requirements and company standards (GRMS) in the plant
• Perform Hazard Analysis and Risk Assessment at all stages and keep them up to date. Coordinates and performs periodical internal audits in the production area and ensure HACCP and GMP are applied
• To support risk analysis and HSE training activities at the plant
• Carry out audits within the scope of GRMS, SFIP and SQIP report the findings and monitor the completion of the actions and to support the factories where necessary
• Lead the Food Safety team and analyze the findings and ensure necessary actions are taken to prevent re-occurrence
• Have knowledge about the relevant legal regulations and standards and follow up of legislative requirements
• Continuous improvement by maintaining improvement studies in quality and food safety projects
• Key User of Harford Quality System to analyze data and drive improvements
• Monitor daily quality activities and daily non-conformances. Initiate, review and update quality reports. Manage pest control program
• Carrying out some occupational safety and environmental activities as needed
• Perform the trainings related with quality standards
• Investigate consumer complaints & related actions and take preventive and corrective actions for quality non-conformances
• Provide Quality/Food Safety Technician coverage as required assist Operations
• Promote and drive food safety culture
• Follow up and prepare KPIs reports
• Lead ongoing Quality Projects

What we are looking for;

• Bachelor’s degree in Chemical Engineering and/or Food Engineering
• Minimum 5 years of experience in Food Manufacturing Consumer Goods sector
• Acknowledge of Production/ Plants dynamics in FMCG sector
• Excellent written and verbal communication skills
• Excellent skills in MS Office applications
• Result oriented
• Strong negotiation and communication skills
• High resilience, agility and teamwork