Senior Technology Specialist, Quality

Position Title: Senior Technology Specialist, Quality
Reports To: Technology Manager
Department: Individual Insurance IT
Term: Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: We are seeking a strong, dynamic and talented individual to join our team of professionals in the capacity of Senior Technology Specialist, Quality, who is looking for an opportunity to bring in testing expertise in both manual and automated testing. This individual will work across agile teams to ensure our applications meet functional, performance and coding standards. This role requires the application of industry best practices for application and software quality testing.
Senior Technology Specialist, Quality covers a specialized area dedicated to high-quality application and solution delivery for applications supporting the Individual Insurance line of business. Related activities will include planning, developing, coordinating, and participating in the full suite of testing activities including functional, system integration, and end-to-end testing activities for Individual Insurance Applications & Systems. As a senior, you will also practice leadership and continuously evolve the capabilities and technologies the team is leveraging.

What you will be doing:

• Build, maintain and optimize new/existing automation frameworks.
• Create and execute Test Strategies, Test Plans and Test Cases.
• Perform automated and manual testing.
• Lead/Assist with test analysis and participate in technical analysis meetings.
• Identify and document defects until resolution.
• Work on production support tickets to ensure their resolution and that it meets our business partners requirements.
• Effectively communicate and explain defects to team members, assist team in bug fixes.
• Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions.
• Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality Standards.
• Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies.

What you will bring:

• Bachelor's degree in computer science, College diploma or equivalent work experience
• 5+ years of experience with Software testing practices such as test planning, test execution and defect tracking.
• 5 years of experience in test automation.
• Sound knowledge of QA practices, tools, methodology and processes.
• Relevant experience with testing tools such as Azure DevOps and automation tools such as Selenium, N-Unit, JMeter, TestComplete, Ready API etc.
• Experience with Test Management tools such as Microsoft Azure DevOps.
• Knowledge of web service testing tools such as SoapUI, Postman.
• Strong knowledge of TypeScript, JavaScript.
• Experience with XML file manipulation, SQL and GITHUB.
• Ability to work both independently and as part of a team.
• Self-motivated, detail-oriented, proactive, and collaborative.
• Awareness and understanding of cultural diversity.
• Experience in Agile and knowledge of CI/CD, C# will be an asset.
• Have or working towards QA Certification considered an asset.

What's in it for you:

• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community.
• Immediate enrollment in the company's pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• A company subsidized cafeteria with a variety of daily options.
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration.

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Undergo a criminal background check

To learn more about Equitable, we encourage you to explore our organization.
At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.
#LI-Hybrid