```Duties```
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm appointments, both in-person and over the phone
- Collect and update patient information in electronic medical records (EMR) system
- Verify insurance coverage and assist with billing inquiries
- Manage patient flow, ensuring efficient and timely service
- Answer phone calls and respond to inquiries or direct calls to appropriate staff members
- Maintain cleanliness and organization of the reception area
```Qualifications```
- Previous experience working in a medical or dental office setting preferred
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- Knowledge of electronic medical records (EMR) systems
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to handle difficult situations with professionalism and empathy
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Familiarity with phone systems and ability to handle high call volumes
MEDICAL OFFICE ADMINSTRATOR POSITION
We would love to hear from you if you have the following:
•Grade 12 plus graduate of a recognized office administration/business/secretarial program or an equivalent combination of education and training.
•Proficiency in Med Access is an asset (electronic medical record)
•Excellent verbal and written communication skills
•Excellent interpersonal and customer service skills
•Strong organizational, time management and planning/prioritization skills
•Competencies in other languages preferred.
Please ensure your resume is up-to-date and includes all relevant education, experience, training and certifications
SALARY $17-$20 /hour depending on prior experience
Three days paid sick leave
As per NS labor laws -2 weeks pay worth 4% of your annual gross income by end of 12 months
Pay rise every year starting after 12 months of successful employment
Bonus and Benefits negotiable depending on the individual Applicant.
Job Types: Full-time, Part-time
Salary: $17.00-$20.00 per hour
Expected hours: 40 per week
Benefits:
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- medical secretory: 1 year (preferred)
Ability to Commute:
- Halifax, NS B3L 2H8 (required)
Ability to Relocate:
- Halifax, NS B3L 2H8: Relocate before starting work (required)
Work Location: In person