Are you a personable and dynamic individual with a passion for assisting clients in their beauty endeavors? A Medispa based in Langley is currently seeking a part-time Front Desk Client Care Coordinator, dedicating approximately 20 hours per week, including Saturdays. In addition to front desk responsibilities, this position will involve supporting various departments throughout the day, managing client database software, and contributing to promotional activities.
We are expanding our team and have a part-time opportunity for a front desk assistant. The ideal candidate should possess administrative and/or customer service-related experience, coupled with a willingness to learn about our latest products and services. Proficiency in scheduling, phone handling, billing, cash management, aesthetics knowledge, and social media expertise are highly valued. Familiarity with Jane Software is a plus!
As the initial point of contact for clients entering the spa, we are seeking a candidate who exudes professionalism and possesses in-depth knowledge of our products and services. The role requires effective multitasking skills, making it an ideal fit for those who excel in managing multiple responsibilities.
Additional Qualifications:
- Experience is spa or medspa environment
- knowledge of medical grade skincare
- knowledge of medical lasers and medspa treatments
- Proficiency in using Word, Excel, Power Point
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Previous experience in a clerical or administrative role is preferred
- Familiarity with booking software
- Excellent phone etiquette and communication skills
- Ability to operate computerized office equipment such as printers, scanners, and copiers
- Knowledge of basic office procedures and familiarity with phone systems
- Proven ability to maintain confidentiality of sensitive information
- Strong attention to detail and accuracy in work
Joining our team comes with the advantage of a collaborative work environment where mutual support is integral to our success. Candidates with administrative or Medispa experience will be given preference. Desired skills include experience in a Medispa setting, proficiency in Jane Software, and knowledge of social media marketing.
If you are enthusiastic about contributing to a thriving spa environment and meet the outlined qualifications, we look forward to discussing this exciting opportunity with you!
**Please only apply if you have relevant spa and/or medspa experience and are available for part-time hours and on Saturdays. Shifts could be similar to this schedule but are somewhat flexible: Tuesday/Thursday/Friday/Saturday 10:00 am – 3:00 pm or 11:00 am to 4:00 pm with some flexibility.
Start date: Flexible
Job Type: Part-time
Salary: $18.00-$21.00 per hour
Expected hours: 20 – 24 per week
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Tips
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person