Mental Health Service Worker

Mental Health Service Worker
Case Management Services, CMHA Thunder Bay

Full-time Permanent, & Full-time Contract Positions Available

35 hours per week
Starting Rate: $27.25 – 28.97/hour (negotiable, based on experience)

Start date: as soon as possible

Who we are!

Canadian Mental Health Association – Thunder Bay Branch is a nonprofit service provider working to ensure Mental Health Services are available for all. CMHA Thunder Bay is committed to providing quality services for all of Northwestern Ontario residents where all staff strive to protect and promote Mental Health for all through healthy lifestyle and exemplary recovery focused approach improving upon each individual’s well-being.

What is the job?

The Mental Health Service Worker will work within a team that serves to provide comprehensive case management services within a recovery and strength based model of care to referred individuals many of whom have on-going, serious and complex mental and physical health and addiction issues

The Mental Health Service Worker will work closely with community agencies, landlords and housing providers facilitating referrals and advocating for community support, with the main priority and purpose being to assist the individual obtain and maintain housing.

Key Responsibilities:

The Mental Health Service Worker shall assume responsibility and be evaluated for:

1. Ability to work with client’s needs within a recovery framework

2. Ability to work flexible schedule in order to accommodate the needs of the clients

3. Ability to offer therapeutic life skills and recreational support to clients

4. Implement client-centered supports using a harm reduction approach

5. Demonstrated tolerance and understanding for individuals who present for services with urgent multiple needs, issues and problematic behavioural characteristic

6. Apply long term strategies that support client recovery

7. Use non-violent crisis intervention strategies that may impact client’s housing stability

8. Establish and maintain collaborative relationships with required community resources

9. Identify market rent units in the location of choice of the client and negotiate provision of supplements with community landlords

10. Maintain relationships with local landlords and facilitate problem solving strategies that will help keep clients housed

11. Sound knowledge of the range of primary and community health, Mental Health and addictions and related social services and how to access them

12. Knowledge of the housing continuum, including supported housing systems and program models for special needs populations

13. Ability to maintain an empathetic “clear-eyed detachment” for the dilemma of individuals in severe need, have a tolerance for frustration and delayed gratification, and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living

14. Routinely assessing client’s health for potential problems, and developing and implementing a plan with the client to address any health related concerns.

15. Identifying and coordinating referrals to community resources based on the clients goal(s).

16. Ensuring accurate records, receipts, mileage statements, and expense claims are maintained with appropriate forms

17. Ensuring collection of statistics, reports, incident reports, reports, weekly time sheets, and performance appraisals are submitted to the Program Supervisor/Director.

18. Adhering to and promoting CMHA’s Code of Ethics Policy & complying with CMHA’s

Health and Safety Policies.

19. Completes other duties that may be assigned.

Qualifications and Characteristics:

• Degree or Diploma in Social Sciences
• Demonstrated knowledge and skills in bio-psychosocial assessment
• Knowledge of the health, Mental Health, addictions, and social services
• Functional computer skills
• Ability to speak French is considered an asset
• Demonstrated ability to work with complex populations
• Ability to work in unstructured environments
• Evidence of solid relationships with community partners
• ASIST and Non-Violent Crisis Intervention an asset
• File updating and maintenance
• Problem solving, organizational, listening, and verbal skills
• Ability to work independently in the community
• Knowledge and understanding of harm reduction and recovery approaches to service delivery
• Police Vulnerable Sector Check (PVSC) Clearance.
• You are required to hold a valid driver’s license, provide verification of two million liability coverage on your vehicle, and are expected to transport clients, as required by your manager.

• Able to provide verification of full vaccination against Covid-19
• Legally eligible to work in Canada

Position must be worked on-site.

Full Covid-19 Vaccination Verification required subject to any contraindications that are medically supported.

Deadline for Submission is: January 29, 2024

Interested applicants may submit a cover letter, resume & three workplace supervisory references to: careers@cmha-tb.on.ca

CMHA Thunder Bay is committed to creating a diverse and inclusive environment that is fully accessible and welcomes applications from all qualified individuals including those with a lived experience, members of visible minorities, Indigenous peoples and persons with disabilities.

Please make us aware of any known accommodation needs, if necessary.

We thank all candidates for their interest in this position however only those selected for an interview will be contacted.

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To learn more about our Case Management Services, view our brochure https://thunderbay.cmha.ca/wp-content/uploads/2019/06/CMHA-CaseManagement-PRINT.pdf

To learn more about CMHA Thunder Bay, view our website https://thunderbay.cmha.ca/programs-services/

Job Types: Full-time, Permanent, Fixed term contract

Salary: $27.25-$28.97 per hour

Expected hours: 35 per week

Benefits:

• Company pension
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 2024-01-29