Office Administrator

Job Title:Office Administrator

Company: Koshani - Distributor of Area Rugs

Location: 315 Humberline Drive, Toronto, ON

Position Type: Full-Time, On Location

Schedule: Monday to Friday

Salary Range: $48,000 - $50,000 annually Job Description: As our Office Administrator, you will be responsible for managing various aspects of our office operations and providing crucial administrative support to our team. Your responsibilities include:

*Important* Please note that the job we're offering demands a strong command of Microsoft Excel. Success in this role is closely tied to Excel proficiency. If you're not comfortable with Excel, fulfilling the job requirements may prove challenging

Responsibilities:

• Manage and coordinate day-to-day office operations and procedures to ensure a well-organized and efficient workspace.
• Handle incoming calls, emails, and correspondence promptly and professionally.
• Schedule shipments and pick-ups, ensuring timely and efficient transportation of products.
• Process invoices from QuickBooks and send them to customers.
• Handling & managing weekly, monthly POs, accurately recording in QuickBooks
• Work closely with the warehouse manager to ensure stock level accuracy
• Work closely with the warehouse team for processing of weekly orders
• Prepare formulas on Excel to speed up the processing time and accurately process orders
• Handle claims, returns, and shortages.
• Manage disputes on excel
• Communicate effectively with suppliers and vendors to ensure timely deliveries.
• Process customer orders accurately and assist with order-related inquiries.
• Assist in maintaining inventory levels and coordinating restocking efforts.
• Greet and assist visitors in a courteous manner creating a positive first impression of our company.
• Maintain filing systems and ensure the accuracy and accessibility of records.
• Provide administrative support to the team as required, contributing to the overall success of the company.
• Disputes with different customers to maintain customer satisfaction.
• Provide excellent customer support by addressing inquiries and resolving issues.
• Process customer orders accurately and assist with order-related inquiries.
• Accurately enter and maintain customer information, orders, and data in databases.
• Handle customer payments, refunds, and billing inquiries securely and efficiently.
• Create and format documents, reports, and presentations for internal and external use.

Must Have:

• Must be proficient in Microsoft excel.
• Must have computer knowledge.
• Must be dependable, detail-oriented, and self-motivated.
• Must have computer knowledge.
• Must speak fluent English.

Key Competencies:

• Attention to detail.
• Accuracy.
• Must be a team player.
• Able to work under pressure.
• Able to provide excellent customer service.
• Professional and friendly attitude.

Why Koshani: At Koshani, we take great pride in fostering a collaborative and supportive work environment. We value individuals who have a strong drive for personal growth and are passionate about expanding their skills and knowledge.

Job Type: Full-time

Salary: $48,000.00-$50,000.00 per year

Work Location: In person

Benefits:

• Casual dress
• Company events
• On-site parking
• Paid time off
• Summer hours (8 am - 4 pm)

Job Type: Full-time

Salary: $48,000.00-$50,000.00 per year

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• DCS / DEC (preferred)

Work Location: In person